Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Adorama Camera
Feedback Rating:
Lifetime 16571 ratings
 
Feedback Rating Summary (last 12 months)
4.72 stars (1732 ratings)
Positive Neutral Negative Total Ratings
93% 4% 3% 1732
Recent Feedback
3 out of 5''I had an issue with the order and Adorama customer service kept giving me the run-around. A supervisor eventually resolved the issue (reluctantly), but it took multiple emails and phone calls. Very frustrating.''
Date: 12/19/2014     ListingID: 295718309
5 out of 5''Just like the picture. Fast shipping.''
Date: 12/19/2014     ListingID: 310738086
5 out of 5''The product was fine but the delivery took some time. I never heard of UPS contracting USPS to deliver the package. Somehow during the transition it was sent to the wrong post office and took longer to be delivered. ''
Date: 12/19/2014     ListingID: 330462649
5 out of 5''As advertised, good shipping time''
Date: 12/19/2014     ListingID: 293672698
5 out of 5''Very reliable seller package always arrive on time. Will purchase from Adorama Camera again in the future.''
Date: 12/18/2014     ListingID: 372172042
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Seller Description
Adorama Camera is one of the nation's largest mail order and retail photo suppliers. For more than 30 years we have served professionals as well as amateurs in the photographic, video, digital imaging, and telescope fields. We offer the best combination of quality services, vast selection, knowledgeable staff, and competitive pricing.

All new merchandise bought from Adorama is genuine, and of consistently high quality and value.

All products are fully guaranteed by the manufacturer (unless specifically stated otherwise). The complete warranty is included with the product and are subject to the conditions set forth. On most items, Adorama offers a 14 day exchange/refund policy. Used and refurbished equipment carries a 90-day warranty. Resellers: Please note that we reserve the right to cancel orders for Large Quantities or orders from Resellers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

Our Return Policy:

  • For the first 14 days of your purchase you may return the merchandise for a full money back refund, excluding any shipping charges
  • No RMA number is required to return an item, simp ...read more
Shipping Info
Adorama Camera makes every effort to get your order to you as soon as possible. In-stock items are generally shipped within 24 to 48 hours. Please note that orders received after 6:00 p.m. Eastern Time will not enter the shipping process until the next business day. Weekend orders (those received af ...read more
Tax Policy
New Jersey and New York state residents are subject to sales tax.

All California state residents are subject to sales tax by Rakuten.com Shopping

Duties and Taxes The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shi ...read more
Customer Service
For questions regarding products, order delivery, or returns, please contact Adorama Camera and be sure to include your Buy.com order#:

• E-mail: Service@adorama.com
• Phone: 1 (800)223-2500
• Phone: (212) 741-0052 (Local)
• Fax: (212) 463-72 ...read more
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