Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

OneCall
Feedback Rating:
Lifetime 2081 ratings
 
Feedback Rating Summary (last 12 months)
4.73 stars (93 ratings)
Positive Neutral Negative Total Ratings
96% 2% 3% 93
Recent Feedback
1 out of 5''Order cancelled with no apparent reason given''
Date: 1/4/2015     ListingID: 340514793
2 out of 5''At the time of order they stated the delivery to be Dec 22-23. Took them 3 days to give it to FedEx. Received AFTER Christmas. If they had been truthful, I would have paid extra for second-day. Very embarrassed to show up without the gift!''
Date: 1/2/2015     ListingID: 295627732
5 out of 5''very fast shipping''
Date: 12/31/2014     ListingID: 295627732
4 out of 5''Excellent seller! Sound bar is not exactly great.''
Date: 12/31/2014     ListingID: 337800120
5 out of 5''Product received quickly and in good shape.''
Date: 12/28/2014     ListingID: 278713502
See all Feedback

Seller Description
OneCall offers over 6,000 items and features hundreds of deals. We have the latest HDTV models, home theater components, digital cameras and more. OneCall’s unmatched expertise and service excellence have been recognized by BizRate, PriceGrabber and the Better Business Bureau Online. OneCall’s trained, non-commissioned call center staff is able to answer questions about technology, compatibility, quality, performance, connectivity and more.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

OneCall Return Policy

Please call 1.888.427.2310 for a Return Authorization Number. Items returned without authorization will cause delays in processing your return.

Return of New & Like New Items
You ma ...read more

Shipping Info
You can count on OneCall to get your package there safe and on time. OneCall offers a variety of FedEx delivery choices for shipments to physical addresses anywhere in the United States. Not all FedEx delivery methods are available to all areas.

Estimated Delivery Times for Basic Shipping:read more

Tax Policy
OneCall is not required to apply a sales tax to purchases to be shipped outside of the states of Idaho, Washington and West Virginia.

The current sales tax rate is 6.0% for Idaho, 8.6% for Washington and 6.0% for West Virginia.

Customer Service
Call 1.800.340.4770 for direct customer service. Our friendly call center is available to help 7 days a week. Monday-Friday 6am - 8pm PST and Saturday-Sunday 7am - 6pm PST. You can also request a call back or chat online at www.onecall.com or email us directly at onecall@onecall.com.
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