Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Etronics
Feedback Rating:
Lifetime 428 ratings
 
Feedback Rating Summary (last 12 months)
3.5 stars (20 ratings)
Positive Neutral Negative Total Ratings
84% 3% 13% 20
Recent Feedback
2 out of 5''I received only 1 qty instead of the 2 I ordered and which my order confirmation showed. The packing slip from etronics has only the 1. They have not responded to 2 emails regarding this. I have copied them my order confirmation from you. Thank you''
Date: 9/25/2014     ListingID: 296153456
5 out of 5''Excellent service. Product arrived whitin about 4 days. I really like the product.''
Date: 9/16/2014     ListingID: 269311896
5 out of 5''Great products, great price and shipped promptly. Thank you! First time shopper but will be back. :) ''
Date: 5/26/2014     ListingID: 88278241
1 out of 5''NOT IMPRESSED WITH YOUR COMPANY. I am a busy business owner I do not have time to wait 3 weeks for a part then receive an email (3 weeks later) saying that the part is not available? I am very disappointed with the lack of communication. ''
Date: 4/18/2014     ListingID: 283894435
1 out of 5''5 days no activate after order (said shipped in 3 days!), no replay on status inquiring. Cancelled order 6th days, no response still. Received email said shipped on 7th day. Called seller and the rep. insisted that she shipped within 3 days BIG LIER!''
Date: 4/7/2014     ListingID: 330992850
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Seller Description
We want to hear from you! Please leave us feedback regarding your purchase. If there is any part of your buying experience with Etronics that you did not feel completely satisfied with - LET US KNOW!! Etronics prides itself in providing the best customer service out there. From start to finish we show you how committed we are to your every need. From the moment you contact us to inquire about a product until you've received and are satisfied with your order, we're here for you!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Customers can return eligible items to us for refund or exchange within 45 days of receipt by the customer. Contact us for an RMA # to return your product. We cannot accept returns without an RMA #. Your return must be 100% complete, in brand new and unused condition, and must be properly repacked i ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Customer Service
Email: service@etronics.com Phone: 800-541-1490
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