Seller Summary
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Shipping Info
Returns Policy
Customer Service

Costume Craze
Feedback Rating:
Lifetime 386 ratings
 
Feedback Rating Summary (last 12 months)
4.62 stars (13 ratings)
Positive Neutral Negative Total Ratings
83% 7% 11% 13
Recent Feedback
5 out of 5''Shipment was fast, product priced right. Very pleased with Costume Craze.''
Date: 3/31/2014     ListingID: 138166089
5 out of 5''This mask was exactly what I had expected. It was made out of real tough material. It took a little longer than I thought it should being delivered but it came. Altogether I still am well satisfied with it.''
Date: 3/13/2014     ListingID: 141558915
5 out of 5''Product arrived sooner than estimated, in good condition.''
Date: 12/20/2013     ListingID: 22026262
5 out of 5''Really needed a costume like this. Good quality (for a costume) and decent delivery time. I would buy from this vendor again.''
Date: 12/16/2013     ListingID: 21881068
5 out of 5''They communicated quickly and well. I would def buy from them again.''
Date: 11/25/2013     ListingID: 29303183
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Seller Description

Welcome, and thank you for visiting Costume Craze at Buy.com!

The story of Costume Craze actually began in 2001 with Matthew's Robes. Founder Matthew Maloney began selling monk robes online. But it wasn't long until "monk robes" grew into something much, much more.

Today Costume Craze still sells those original monk robes (and proudly so), but we also carry thousands of other costumes and accessories . . . all year round!

With help from co-founders Kathleen and Katie Maloney, as well as a dedicated team of enthusiastic employees, what started as a home based business by Matthew is now--and within just a few short years--one of the world's largest online costume retailers.

Of course, with this growth comes great responsibility . . . especially to our many customers throughout the world. Our mission is to provide you--our valued customers--with exceptional service, unbeatable prices, and we hope one of the all around best experiences you've ever had shopping online.

Whether purchasing from us directly or here at Buy.com, you will get the same great service we are known for world wide.

So please check out our selection of thousands of costumes, accessories, and party decorations and supplies. And if you can't find what you are looking for, email us at buysupport@costumecraze.com, or simply give as a call (toll free) at 800-436-5858 . . . one of our friendly and knowledge customer support representatives will be happy to help.

THANK YOU, and we look forward to SERVING YOU!

Costume Craze Team

Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

Answers to Common Questions about our Return Policy

Q: Can I return my order for any reason?

A: Yes! Costume Craze has a Worry-Free Return Policy! Yes, you don't just have 30 days. You don't have just 45 days. You can return it no matter how much time has elapsed! There are a ...read more

Shipping Info

In most cases, orders placed before 1 PM (MT) will be shipped that same day! (But never more than 1-2 business days from the time of order.) This does not include Saturday, Sunday, or holidays. Orders placed on these days will go out the next business day in most cases.

Due to the amoun ...read more

Tax Policy

Costume Craze collects sales tax on orders shipped to UT. For all other destinations, Costume Craze does not collect sales tax. Thank you.

Customer Service

If you can't find what you are looking for, or have a question about an order you have already placed, please email Costume Craze at buysupport@costumecraze.com, or simply give as a call (toll free) at 800-436-5858 . . . a friendly and knowledge customer support representatives will be happy to h ...read more

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