Seller Summary
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Shipping Info
Returns Policy
Customer Service

HRM USA
Feedback Rating:
Lifetime 179 ratings
 
Feedback Rating Summary (last 12 months)
4.67 stars (75 ratings)
Positive Neutral Negative Total Ratings
92% 1% 7% 75
Recent Feedback
5 out of 5''Shipping time is as expected.''
Date: 9/24/2014     ListingID: 287132360
5 out of 5''Very fast and reliable.''
Date: 9/19/2014     ListingID: 257489516
5 out of 5''Quick ship and well packaged.''
Date: 9/19/2014     ListingID: 308026382
5 out of 5''Excellent merchant, product arrived in excellent condition and well packaged. I had to cancel a previous order with this merchant to re-order in a different color and their response was fast and favorable.''
Date: 9/17/2014     ListingID: 287132360
5 out of 5''Got what I expected at a great price!''
Date: 9/14/2014     ListingID: 307691793
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Seller Description
HRM USA INC. was founded in 2001, and has grown and flourished into the reputable company it is today. HRM USA, Inc is an authorized dealer of the products we sell, making sure our customers have the benefit of the product warranty through the manufacturer. HRM is located in Warminster, which is a suburb outside of Philadelphia, PA. Our company consists of 18 employees, ranging from the owners, the web designers, the managers, the employees who manage how your packages are shipped, the packers in the warehouse and the office personnel from sales/customer service. Our company is like a close family, and is full of colorful personalities. Being able to laugh is a staple in every workday here at HRM USA. We strive to give you, our customer, the utmost respect, and hope that the fact that we love where we work, and what we do, shines through.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
You may return only new, unopened items sold by HRM USA, Inc within 45 days of order date for a refund (less a 10% restocking fee). Items must be returned in their original unopened manufacturer packaging.
Shipping Info
Most orders ship Same Business day if ordered by 6PM EST, pending approval confirmation from Rakuten.com Shopping
Tax Policy
Collect for CA,PA and IN
Customer Service
Please call 800-403-8285 for questions or sales@hrmusainc.com
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