Fancy Pet Supplies

Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Fancy Pet Supplies
Feedback Rating:
Lifetime 14 ratings
 
Feedback Rating Summary (last 12 months)
3.5 stars (2 ratings)
Positive Neutral Negative Total Ratings
71% 0% 29% 2
Recent Feedback
2 out of 5''It has been twelve days since I ordered my item. It was supposed to ship in 4 days. Since it is saturday in the US it will not arrive until at least monday the 24th. Amazon would have had it here in 5-6 days. Never again for Rakuten or Fancy Pet. ''
Date: 2/22/2014     ListingID: 201027416
5 out of 5''great lead. great price.''
Date: 1/16/2014     ListingID: 200119702
5 out of 5''Quickly shipped''
Date: 8/14/2013     ListingID: 200124182
5 out of 5''shipped incredibly fast. the only thing i didnt like was the box it came is was far larger than needed. ''
Date: 8/12/2013     ListingID: 200121005
1 out of 5''they cancelled my order, without an explanation''
Date: 8/7/2013     ListingID: 200120532
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Seller Description
Fancy Pet Supplies: On line retailer since 1999 selling pet supplies.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Items may be returned within 30 days from date ordered. Items must be in their original packaging unopened or used.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New Jersey state residents are subject to sales tax.
Customer Service
Email: info@fancypetsupply.com
Hours: 10-4 EST
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