Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

SmileRiver
Feedback Rating:
Lifetime 9 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (3 ratings)
Positive Neutral Negative Total Ratings
89% 0% 11% 3
Recent Feedback
5 out of 5''As advertised''
Date: 3/20/2014     ListingID: 254566341
5 out of 5''The ring was beautiful && very fast shipping''
Date: 1/31/2014     ListingID: 321838415
5 out of 5''Very quick and very friendly!''
Date: 1/30/2014     ListingID: 252707853
5 out of 5''Earrings were as discribed and were shipped and reveived as stated.''
Date: 8/16/2013     ListingID: 254564894
5 out of 5''Beautiful Blue Sapphire Earrings and I love them! I haven't worn earrings for a few years and I have been wearing them since I received them and just absolutely gorgeous and my ears do not hurt. Would order from them again! ''
Date: 6/10/2013     ListingID: 254564922
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Seller Description
SmileRiver, a leading online retailer has a carved a reputation as a reliable jewelry portal in just three years. Established was 2004, with an endeavor to facilitate the purchase of jewelry online at just a click of a mouse. Our founders have been in the diamond, gemstone and jewelry industry for more than 35 years. However, our passion and commitment to provide better value, quality and service to their customers inspired us to launch the site. Leveraging the internet, harnessing the specialists and capitalizing the expert’s knowledge into the mainstream e-retail since then, SmileRiver is expanding horizons every day. Today SmileRiver is a celebrated gallery that showcases over more than 14000 beautifully designed high-quality ornaments.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
30 Day Returns.
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Email: customercare@smileriver.com

Mailing Address:
7 West, 45th Street #1605
New York, NY 10036
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