Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Electronic Palace
Feedback Rating:
Lifetime 565 ratings
 
Feedback Rating Summary (last 12 months)
4.27 stars (111 ratings)
Positive Neutral Negative Total Ratings
92% 2% 6% 111
Recent Feedback
5 out of 5''Iteam send as describe. Fast shipping!!!''
Date: 9/23/2014     ListingID: 293810293
5 out of 5''Quick shipping and well packaged.''
Date: 9/13/2014     ListingID: 343253401
2 out of 5''only one of the dvd players worked and now im having to deal with trying to get other one replaced or money back''
Date: 9/11/2014     ListingID: 216700878
5 out of 5''Very nice''
Date: 9/9/2014     ListingID: 302322652
2 out of 5''Didn't even send the correct headphones. Just arrived today and they sent white instead of the mint color headphones.''
Date: 9/8/2014     ListingID: 355772370
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Seller Description
Electronic Palace is located in Los Angeles, California. Our mission is to provide the best services and lowest prices. Our #1 goal is customer satisfaction. Electronic Palace offers both brand new and refurbished products. All refurbished products will be clearly specified in the product description.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
1. All merchandise can be returned or exchanged within 45 days of order date.
2. All returns are subject to 15% restocking fee.
3. Returns must be like original condition.
4. Shipping charges are non refundable.
5. All returns or exchanges re ...read more
Shipping Info
Most products are processed within 24 hours. We use UPS, usps, and fedex for majority of our shipping needs. Shipping charges are extra. All shipments are insured and guaranteed against lost or damage. Tracking number will be supplied by email. You may include special shipping instructions in the o ...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Email: electronicpalace1@yahoo.com
Phone: 1(818)385-1863 -- ask for Rosita
Contact Hours: Monday - Friday 9:30am to 4:30pm (PT)

Mailing Address:
ElectronicPalace
16844 Mooncrest Dr
Encino, CA 91436
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