Seller Summary
Shipping Info
Returns Policy
Customer Service

Electronic Palace
Feedback Rating:
Lifetime 673 ratings
Feedback Rating Summary (last 12 months)
4.33 stars (108 ratings)
Positive Neutral Negative Total Ratings
87% 2% 11% 108
Recent Feedback
2 out of 5''horrible return policy (too many hoops to jump through), especially when the product was not brand new, even though the description said it was...''
Date: 9/28/2015     ListingID: 144236061
5 out of 5''Arrived on time and product packed well. Great job.''
Date: 9/24/2015     ListingID: 411220272
5 out of 5''This is a really good place to shop..I always return to see what deals I can find..really good... ''
Date: 9/15/2015     ListingID: 301636994
5 out of 5''good service''
Date: 9/9/2015     ListingID: 358378585
5 out of 5''they are nice people they tried to resolve my difficulty with the recorder I appreciate the effort thanks Richard''
Date: 8/31/2015     ListingID: 118372962
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Seller Description
Electronic Palace is located in Los Angeles, California. Our mission is to provide the best services and lowest prices. Our #1 goal is customer satisfaction. Electronic Palace offers both brand new and refurbished products. All refurbished products will be clearly specified in the product description.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
1. All merchandise can be returned or exchanged within 45 days of order date.
2. All returns are subject to 15% restocking fee.
3. Returns must be like original condition.
4. Shipping charges are non refundable.
5. All returns or exchanges re more
Shipping Info
Most products are processed within 24 hours. We use UPS, usps, and fedex for majority of our shipping needs. Shipping charges are extra. All shipments are insured and guaranteed against lost or damage. Tracking number will be supplied by email. You may include special shipping instructions in the o more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Phone: 1(818)385-1863 -- ask for Rosita
Contact Hours: Monday - Friday 9:30am to 4:30pm (PT)

Mailing Address:
16844 Mooncrest Dr
Encino, CA 91436
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