Seller Summary
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Shipping Info
Returns Policy
Customer Service

Produplicator
Feedback Rating:
Lifetime 9 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (2 ratings)
Positive Neutral Negative Total Ratings
89% 0% 11% 2
Recent Feedback
5 out of 5''very good experience Fast online order processing and fast shippment Really happy''
Date: 9/11/2014     ListingID: 154771284
5 out of 5''GREAT SO FAR - It worked when I received it and seems like it'll last...at least I hope it does.''
Date: 3/25/2014     ListingID: 154771281
5 out of 5''Delivered as expected.''
Date: 8/6/2013     ListingID: 154771316
5 out of 5''EXCELLENT company. I had an issue working with BUY.COM to make the purchase. I called the seller ProDuplicator and they worked with me, contacted rakuten.com and responded via email several times to keep me informed on what was going on. GREAT COMPANY.''
Date: 6/28/2012     ListingID: 154771295
4 out of 5''I had to call support to get the proper driver installed, but other than that - very happy with the product.''
Date: 4/20/2011     ListingID: 32477567
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Seller Description
Produplicator prides itself as one of today’s leading manufacturers and retailers of duplication equipment in the industry. Established in 1997, our company first began with sales of portable storage devices, such as external optical disc burners and hard drives. As our product line became more focused, our business developed expertise in duplication equipment and all things related to creating and publishing media. Produplicator still concentrates on all things related to CD DVD production first and foremost, from standalone duplicators to automated publishers and professional quality printers. Understanding that prosumers (producers and consumers) demand versatility and innovation in publishing equipment, Produplicator has widely expanded its business to include devices that mass produce other forms of media, such as flash memory cards and drives, Blu-Ray discs, and LightScribe discs as well. We stay commited to provide high quality and reliability in our products with experienced customer service and qualified technical support to all prosumers involved in all types of media production.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
No returns will be accepted without an Return Merchandise Authorization (RMA) number. Any merchandise returned without an RMA number will be refused and sent back to the customer at the customer's own expense. An RMA number is valid 14 days from the issued date. RMA items must be 100% compl ...read more
Shipping Info
Free Ground shipping is only valid for the 48 contiguous states of the United States (excludes Hawaii and Alaska). APO addresses contact to seller for shipping cost.

All orders require at least 24 to 48 business hours of processing time.

All shippin ...read more
Tax Policy
All shipments to California are subject to 8.75% sales tax.
Customer Service
(866) 817-4094 Toll-Free
(909) 839-1006 Fax
For general information and inquiries, please have your order number and/or invoice number with you for faster service.
For return merchandise service, please contact our RMA department at rma@produplicator.com.
All troubleshootin ...read more
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