Seller Summary
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Shipping Info
Returns Policy
Customer Service

HerbsPro
Feedback Rating:
Lifetime 346 ratings
 
Feedback Rating Summary (last 12 months)
4.44 stars (105 ratings)
Positive Neutral Negative Total Ratings
83% 4% 13% 105
Recent Feedback
2 out of 5''I received notification that my 2-item order had shipped but when it arrived, only one of the 2 was in the package, and the other has yet to arrive. It has been 10 business days since I received shipment notification. Explanation + refund please.''
Date: 1/27/2015     ListingID: 284050405
5 out of 5''Great product!''
Date: 1/20/2015     ListingID: 132686202
5 out of 5''I have not received this order. is there a tracking number?''
Date: 1/13/2015     ListingID: 376819908
2 out of 5''I did not receive the correct item from the store, due to an error in the seller's listing. Although I was given a full refund, I would have preferred to have received the item purchased at the price that was paid. ''
Date: 1/2/2015     ListingID: 284038839
3 out of 5''Ordered on Dec. 11th, didn't ship until the 17th. Uses DHL for shipping, which is the worst. It has taken over a week to travel from California to Oregon. Became a late holiday gift Improve your shipping! Did refund shipping. ''
Date: 12/24/2014     ListingID: 146384384
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Seller Description
Herbspro, founded in 2004, is a leading direct-to-consumer online retailer with over 10000 products in vitamin, mineral, herbal, diet and natural cosmetic products. Herbspro takes pride in being able to offer these top brand products at a highly affordable price. Herbspro currently distributes products from over 1000 nationally renowned manufacturers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We wish to make your shopping experience with us pleasant and completely satisfactory. In an effort to ensure your satisfaction, we offer a “No Questions” 30-day return policy. Please review our Returns policy below: Returns made due to Damaged (in shipping) or defective product(s) or In-correct ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(866)915-5300
Hours: 9:00am – 9:00pm EST Mon thru Fri
Email: support@herbspro.com

Mailing Address:
33453 Western Ave
Union City, CA 94587
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