Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

SuperJeweler
Feedback Rating:
Lifetime 3465 ratings
 
Feedback Rating Summary (last 12 months)
4.25 stars (24 ratings)
Positive Neutral Negative Total Ratings
84% 6% 10% 24
Recent Feedback
2 out of 5''I have sent an email to SuperJeweler - no response yet! I am missing two necklaces, one was sent, two were not. Flo Trowbridge''
Date: 12/24/2014     ListingID: 252310115
5 out of 5''Product was as advertised at an exceptional value, packaged very well, arrived in a timely manner. everything you expect from a vendor''
Date: 12/20/2014     ListingID: 252310115
1 out of 5''I ordered 3 necklaces, they charged me for 3 and sent me ONLY ONE! Now I won't have them for Christmas presents. Bad seller!''
Date: 12/20/2014     ListingID: 252310115
5 out of 5''Arrived on time and well packaged. Love the bracelet.''
Date: 12/19/2014     ListingID: 252310136
5 out of 5''no problems, as promised''
Date: 12/18/2014     ListingID: 252310115
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Seller Description
As a global manufacturer of diamond jewelry, SuperJeweler has grown into one of the largest online jewelry retailers. Specializing in extraordinary value, we carry diamond stud earrings, diamond necklaces of all kinds, diamond bracelets, and all sorts of colored gemstone jewelry.

Selling on line since April of 2001, SuperJeweler has built a fantastic business with the support of our loyal customers. 50% of our customers have bought from us more than once! Superjeweler is located in New York City, the heart of the diamond and jewelry industry in the United States. As a cash buyer in a cash-starved market, SuperJeweler is able to offer rakuten.com customers fantastic bargains, consistently 40-60% less expensive than traditional jewelry retailers. 

Tel: (877) 888-0175
Hours: M-F 9AM-6PM EST
Email: Sales@SuperJeweler.com

30 Day No Questions asked Returns:
SJ-Buy.com
18 East 48th Street 3rd Floor
New York, NY 10017

Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

SuperJeweler wants you to be comfortable that your purchase is RETURNABLE AND EXCHANGEABLE if the recipient would like a different gift. SuperJeweler is dedicated to ensuring the satisfaction of your jewelry purchase and our services. If for any reason you aren't satisfied with any of our diam ...read more

Shipping Info
Most orders are shipped with free standard shipping within 2 business days of the order being placed. Free shipping, USPS Parcel Post, which offers a tracking number. We also offer Fedex shipping which includes tracking and high value shipments will require a signature on delivery. Shipping /insura ...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: (877) 888-0175
Hours: M-F 9AM-6PM EST
Email: Sales@SuperJeweler.com  

Mailing Address:
SJ-BUY.com
18 East 48th Street 3rd Floor
New York, NY 10017


Returns:
...read more

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