Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 51 ratings
Feedback Rating Summary (last 12 months)
3 stars (2 ratings)
Positive Neutral Negative Total Ratings
94% 2% 4% 2
Recent Feedback
5 out of 5''Good''
Date: 1/16/2015     ListingID: 248948490
1 out of 5''I had to return the ordered item because they sent me a completely different one. Unfortunately, although the item price was refunded, the shipping wasn't. Why can't they refund the shipping when it wasn't my fault that they shipped me a wrong item.''
Date: 1/14/2015     ListingID: 375284831
5 out of 5''Great product. Merchandise delivered on-time.''
Date: 10/1/2014     ListingID: 290529091
5 out of 5''Item as described, packed well and quick delivery.''
Date: 5/22/2014     ListingID: 301824051
5 out of 5''All went as promised.''
Date: 5/8/2014     ListingID: 273406417
See all Feedback

Seller Description
MetoKitchen: We are The oldest on-line kitchen retailer in the world. Started in 1998.

• Our phones(and emails) are answered by experts in cookware, knives and small appliances. During business hours, you can actually speak with a person in the US who knows what they're talking about! They can even go into the warehouse to provide you with more product info, depending on your questions.
• A family owned business.

Our guiding principles:
• Treat each customer the way we want to be treated.
• Provide information and expertise to help you select the knife, cookware, small appliance or other kitchen tool that best fits what you want and need.
• Find answers as quickly as possible to your questions about our brands.

How do we pick the top brands for MetroKitchen?
We only sell well-made, top quality brands, many with lifetime guarantees. Each of us helps to select and test the brands we sell. If we don't like it, you won't find it at Every day, we check competitors' prices to make sure we always give you the best possible prices.

Why buy from a family-owned company instead of one of the big guys who sell the same brands?
You'll get the best possible prices at MetroKitchen.

Here's our Price Match Guarantee:
"If you find a better price, we'll match the total price (tax, shipping, handling), as long as the item is in stock and sold by an authorized retailer (this excludes Craigslist, eBay and similar non-authorized sites)."
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Items purchased from MetroKitchen can be returned or exchanged if they are in new and unused condition within 30 days of receipt (Returns on purchases made during the holiday season, from November to December, need to be made no later than 2/15/2012). Only items in new and unused condition and in more
Shipping Info
Orders which arrive before 12:00 PM Eastern will ship the same business day for items which are in-stock via FedEx or US Mail from our warehouse. Any orders received after 12:00 PM will ship the next business day.
Tax Policy
Georgia state residents are subject to sales tax.
Customer Service
Tel: 1-888-892-9911
Hours: 10AM–5PM EST Monday - Friday

Mailing Address:
4041-A Kingston Court
Marietta, GA 30067
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