Seller Summary
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Returns Policy
Customer Service

DiamondHarmony
Feedback Rating:
Lifetime 21 ratings
 
Feedback Rating Summary (last 12 months)
4 stars (1 ratings)
Positive Neutral Negative Total Ratings
86% 5% 10% 1
Recent Feedback
4 out of 5''Item was purchased for Christmas! Fast Delivery!''
Date: 12/29/2011     ListingID: 41522552
5 out of 5''Beautiful, high quality 14k yellow gold earrings and wonderful customer service. Fast shipping, too. I highly reccomend Diamond Harmony, and will be very happy to buy from them again. I love my new earrings! Thanks for the beautiful gift box&more!''
Date: 12/16/2011     ListingID: 41522944
5 out of 5''great item! exactly what i wanted. beautiful packaging, and i love that it comes with a card of authenticity. great product and company to buy from.''
Date: 9/13/2011     ListingID: 54254950
5 out of 5''I had a very short window for delivery and they got it right in time. Excellent seller!''
Date: 6/7/2011     ListingID: 41521886
2 out of 5''Although the tiny pendant looks good, the gold chain that its on is sized for a 3 year old. It is very small and literally chokes me when I attempt to put it on, and I am NOT a heavy person. Also, I made several attempts to reach them, NO response.''
Date: 11/10/2010     ListingID: 41520018
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Seller Description
DiamondHarmony was developed by professionals who have been in the jewelry industry since 1967.

We recognized a need for people to have access to fine jewelry at their own convenience, and we wanted to provide people with the affordable luxury they deserve. Our products are far superior to the commercial, low-quality pieces that are typically advertised on TV or sold in department stores and malls. We were looking for the best way to share our quality and value with consumers, and the answer became obvious . an online jewelry store.

We are very proud of our consistent quality, but our extra edge has always been our total commitment to customer service. We.re jewelry professionals who want to reach out to you. We know what is in style, and we know how to help you get it just the way you need it. We create much of our jewelry in-house, while some of our products are made in collaboration with our closest associates. We also have expert buyers around the world who find exotic jewelry in distant regions, and they deliver these rarities to us so that we can make them available to you with just a click of your desktop mouse.

The jewelry at DiamondHarmony is made of distinctive metals, natural gemstones, and genuine conflict-free diamonds. We bring you quality with a caring touch, and we work hard to earn your trust in our fine products and our customer service. *Please Note: We reserve the right to revise our prices in the event of significant changes in the price of gold or silver or diamond prices, or due to errors in transmitting our product feed to Rakuten.com Shopping an error occurs which significantly misrepresents the actual cost of the item.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
15-day Return Policy:
If, for any reason, your purchase does not meet your expectations, you may return your order within 15 days of the date you receive your item.

Follow these steps to return merchandise by mail:

1. Contact our customer service department ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residnets are subject to sales tax. Effective August 1st, 2009 N.Y. State Sales Tax is: 8.875%
Customer Service
Tel: (800) 898-4622
Hours: 9:30 AM – 6:00 PM Mon-Fri
Email: qfrance@diamondharmony.com

Mailing Address:

D. Harmony
1212 AVENUE OF AMERICA
16 FL
New York, NY 10036

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