Seller Summary
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Shipping Info
Returns Policy
Customer Service

Universal Mania
Feedback Rating:
Lifetime 35 ratings
 
Feedback Rating Summary (last 12 months)
4.89 stars (9 ratings)
Positive Neutral Negative Total Ratings
97% 3% 0% 9
Recent Feedback
5 out of 5''Fast shipping. Good packaging. No problem''
Date: 9/5/2014     ListingID: 171530977
5 out of 5''easy website and timely shipping''
Date: 8/20/2014     ListingID: 240410866
5 out of 5''Fast shipping''
Date: 8/20/2014     ListingID: 240410870
4 out of 5''Received item very fast, only thing that bothered me is the fact that the knive box was shipped inside a large cardboard envelope, the box was pretty mangled. Thankfully this was not purchased as a gift for someone.''
Date: 7/12/2014     ListingID: 171556676
5 out of 5''Fast Shipping, product as expected''
Date: 7/7/2014     ListingID: 213814219
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Seller Description
Universal Mania: We strive to provide our customers with the highest level of service possible. From first visit to order delivery, we want you to be completely satisfied with your experience.

Our friendly and knowledgeable sales staff is available to help you find the product that is best for you.

Every product we ship is factory-sealed and covered by the manufacturer's warranty.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We offer a 30-day exchange policy from the original ship date for most merchandise. A defective product can be returned for a full refund or exchange within 7 days of receipt. After 30 days, only the manufacturer's warranty applies and no returns or exchanges will be accepted.

A RETURN AU ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Customer Service
Tel: 1(866)903-0852
Hours: M-F 9am to 5pm EST
Email: support@universalmania.com
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