Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 1600 ratings
Feedback Rating Summary (last 12 months)
4.33 stars (45 ratings)
Positive Neutral Negative Total Ratings
90% 2% 8% 45
Recent Feedback
5 out of 5''Item not shipped from the tracking number Please check thanks''
Date: 8/20/2015     ListingID: 142608563
5 out of 5''OpenRocket Listens to buyers needs and concerns''
Date: 7/6/2015     ListingID: 124154926
5 out of 5''Was very pleased with the shipping time and product was exactly as described.''
Date: 6/27/2015     ListingID: 400506312
2 out of 5''I received the order with in few day. Unfortunately, it was an open box and taped. The item had markings and smear on it. I cleaned it up again. It cost more to ship it backs so I decided to keep it. I would not buy from This place again.''
Date: 6/21/2015     ListingID: 403825358
5 out of 5''seller responded quickly and my item shipped the next day and I received it in good condition. A+''
Date: 5/20/2015     ListingID: 284346378
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Seller Description
OpenRocket started as specializing in flash memory products. Due to our tremendous growth, we are now proud to expand our product line of flash memory, PC components and accessories to the Shopping marketplace platform
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
45 Day Openrocket warranty. After 45 days (new items) please refer to the manufacturer
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(408)202-5029
Hours: 9:30 AM – 4:30 PM PST

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