Seller Summary
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Shipping Info
Returns Policy
Customer Service

billythetree
Feedback Rating:
Lifetime 19 ratings
 
Feedback Rating Summary (last 12 months)
4.67 stars (6 ratings)
Positive Neutral Negative Total Ratings
89% 5% 5% 6
Recent Feedback
4 out of 5''Ordered on 8-20, still waiting for my watch.. 8-30 Received email explaining a glitch in the system. 9-6 Update: received the watch today, all is good. the seller even gave me a discount / refund for the delay. ''
Date: 8/30/2014     ListingID: 295730071
4 out of 5''Item ordered was not in stock and ordered was cancelled. Seller attempted to help me find another piece, but did not have anything I wanted. Communications were friendly. Refund was prompt.''
Date: 6/23/2014     ListingID: 217624727
5 out of 5''Nice company!''
Date: 4/16/2014     ListingID: 295730042
5 out of 5''Beautiful charm. Arrived quickly.''
Date: 4/9/2014     ListingID: 314925394
5 out of 5''I received my order fast and love my purchase!''
Date: 1/23/2014     ListingID: 314924770
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Seller Description
BillyTheTree was founded in 2004 with this simple concept:

"We believe that jewelry should be beautiful and unique.

We also believe that it should be made to last.

At the same time...

We think jewelry should not break the bank."

So this is our commitment: we will scour the globe for the most unique and beautiful jewelry designs. It will be high quality, and it will be affordable. Couple this with the fact that we are family-owned and that we have a total commitment to the best customer service possible, and you can begin to understand why we have the support of tens of thousands of wildly fanatical shoppers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All of our jewelry features a 30 day satisfaction guarantee (or longer; see individual product descriptions for details), during which you may return for exchange or refund your item(s) (some conditions apply; see below).

Please contact our customer service department at 1(866)6 ...read more
Shipping Info
We ship using the United States Postal Service.
Tax Policy
Florida state residents are subject to 7% sales tax.
Customer Service
Tel: 1(866)677-7735
Hours: M-F: 10 AM - 5 PM EST
Email: customerservice@billythetree.com

Mailing Address:
BillyTheTree
2617 Jewell Rd
Belleair Bluffs, FL 33770
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