Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 26 ratings
Feedback Rating Summary (last 12 months)
3.57 stars (7 ratings)
Positive Neutral Negative Total Ratings
81% 4% 15% 7
Recent Feedback
5 out of 5''I've got the product in time.''
Date: 6/25/2015     ListingID: 217621241
5 out of 5''great service''
Date: 6/2/2015     ListingID: 338773371
2 out of 5''Not sure who messed up here, Billythetree or Ratukan, but Ratukan said this was in stock, and later said it shipped! It never shipped, and billythetree said they had sent me emails that it was out of stock, but I never received them. unhappy.''
Date: 1/5/2015     ListingID: 295393001
1 out of 5''STAY AWAY. Unethical seller. Charged my credit card on Dec 9th but never actually shipped item. Its Dec 30 and I still haven't received item that I ordered to give as a Christmas present. I sent multiple emails and they never bothered to respond. ''
Date: 12/30/2014     ListingID: 333606344
2 out of 5''Still haven't received my order. USPS tracking says expected delivery, yesterday, but it's still in Florida. Has to come all the way to Norther Wisconsin.''
Date: 12/2/2014     ListingID: 295393087
See all Feedback

Seller Description
BillyTheTree was founded in 2004 with this simple concept:

"We believe that jewelry should be beautiful and unique.

We also believe that it should be made to last.

At the same time...

We think jewelry should not break the bank."

So this is our commitment: we will scour the globe for the most unique and beautiful jewelry designs. It will be high quality, and it will be affordable. Couple this with the fact that we are family-owned and that we have a total commitment to the best customer service possible, and you can begin to understand why we have the support of tens of thousands of wildly fanatical shoppers.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
All of our jewelry features a 30 day satisfaction guarantee (or longer; see individual product descriptions for details), during which you may return for exchange or refund your item(s) (some conditions apply; see below).

Please contact our customer service department at 1(866)6 more
Shipping Info
We ship using the United States Postal Service.
Tax Policy
Florida state residents are subject to 7% sales tax.
Customer Service
Tel: 1(866)677-7735
Hours: M-F: 10 AM - 5 PM EST

Mailing Address:
2617 Jewell Rd
Belleair Bluffs, FL 33770
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