Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Home Garden Pets
Feedback Rating:
Lifetime 87 ratings
 
Feedback Rating Summary (last 12 months)
1 stars (1 ratings)
Positive Neutral Negative Total Ratings
89% 2% 9% 1
Recent Feedback
1 out of 5''Cancelled without any notice 5 days after ordering and this was a rush order for a client!''
Date: 1/22/2013     ListingID: 87001616
5 out of 5''Very fast. Thank You!''
Date: 1/4/2013     ListingID: 169838025
3 out of 5''early on review - doesn't mist the way that Pam and other packaged products do. We'll see if we can make it work.... Can you send a follow on review in 6 months?''
Date: 12/10/2012     ListingID: 79617798
5 out of 5''received very quickly and in great shape. Would buy from again''
Date: 12/8/2012     ListingID: 79617698
5 out of 5''The were fast and the product is great.''
Date: 11/12/2012     ListingID: 79617798
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Seller Description
debnroo: Traditionally, we are retailers of Home, Garden, and Pet products. We employ 4-6 people on a full or part-time basis, and we have annual growth of approximately 30%.

Our evolution has taken us from a small mom-n-pop sole-proprietor collectibles seller to a nationally recognized S-Corp retailer of many popular brand names. While all entrepreneurial paths are unique, ours shares many of the common characteristics, challenges, anxieties and successes of anyone pursuing their dreams through Small Business.

By 2003, we had found that by simply looking for products that would be interesting to our own demographic, we were able to deliver a very nice selection of quality consumer products to our buyers. We sold them at reasonable margins, and charged S&H based upon the premise that our shipping was a service.

As we enjoy our 8th year in business, we look forward to continuing to build our business, refining our fulfillment operations, and expanding our partnerships with good companies that offer efficient drop-ship services.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
RETURN POLICY DETAILS:

• Return Merchandise Authorization (RMA) required - no exceptions.
• All items can be returned within 45 days from the date of purchase
• DOA - Dead On Arrival
• EXCEPTION: Automatic Litter Box Policy


Return Merchandise Authoriza ...read more
Shipping Info
Most orders ship within 1 business day of the order being placed. A few of our manufacturers require longer (Litterworks, Kittywalk, Innotek, PetSafe, & Picnic Time) varying from 3-7 days.
Tax Policy
California, Colorado, Florida, North Carolina, New York and Texas state residents are subject to sales tax.
Customer Service
Tel: 1 (970)416-6300
Hours: 9am-9pm MT
Email: debnroo@gmail.com

Mailing Address:
1350 Bubbling Brook Court
Fort Collins, CO 80521
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