Seller Summary
Shipping Info
Returns Policy
Customer Service

Guitar Audio
Feedback Rating:
Lifetime 13 ratings
Feedback Rating Summary (last 12 months)
3 stars (1 ratings)
Positive Neutral Negative Total Ratings
54% 8% 38% 1
Recent Feedback
3 out of 5''I ordered Elixir guitar strings, and they arrived in a thin plastic envelope. The actual strings are new, but the box was so beat up and scratched it looked used or like a return. I probably will not order again from this vendor.''
Date: 10/31/2014     ListingID: 306026041
1 out of 5''How can you confirm an order and indicate it is being shipped only to inform the customer one week later that---for not reason---the order has been cancelled, devastating my daughter's birthday wish! VERY shoddy customer practice!''
Date: 5/26/2014     ListingID: 249727560
1 out of 5''Emailed and called twice. I never got any response. Still waiting on my product from 3-30-14 and its 4-14-14''
Date: 4/14/2014     ListingID: 142075176
1 out of 5''I just ordered this and my order was cancelled the very next day. What is the reasoning for this?''
Date: 3/27/2014     ListingID: 249728239
1 out of 5''Ordered a guitar and attempted to contact seller 3 times. I tried via email provided by Rakuten and one found on this sellers actual website. I also attempted to contact them via a phone number on that site. Order auto canceled! Time wasted andshady''
Date: 1/9/2014     ListingID: 318185191
See all Feedback

Seller Description
Guitar Audio is a premier online musical instrument and pro audio store. Shop from a wide selection of instruments, accessories, and audio equipment. Whether you're buying your first guitar or building a recording studio, we're here to help with all of your musical needs.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Returns are accepted within 45 days. We will only accept items that are brand new and show zero signs of use. Any items returned in less than brand new condition may be refused or subject to a minimum restocking fee of 15%. You must first contact us for return authorization and instructions prior to more
Shipping Info
Most orders ship out same or next business day. We only ship to addresses within the continental United States. We do not ship to HI, AK, PR, PO Box or Military addresses.
Tax Policy
Pennsylvania state residents are subject to sales tax.
Customer Service

Mailing Address:
Guitar Audio
615 Washington Rd, STE TL10
Pittsburgh, PA 15228
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