Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

IcedTime
Feedback Rating:
Lifetime 1 ratings
 
Feedback Rating Summary (last 12 months)
2 stars (1 ratings)
Positive Neutral Negative Total Ratings
0% 0% 100% 1
Recent Feedback
2 out of 5''Items sent with inadequate packing. No prtective wrapping on watches and one with out the band probperly attached and apparently defective. One of the two watches defective requiring a return. Bah Humbug!''
Date: 12/31/2011     ListingID: 30481528

Seller Description
Icedtime was founded in 2002, and still operates as a one of the top online retail stores worldwide for Diamond Watches and Fine Jewelry. Icedtime was the first online retail store to carry brands such as Aqua Master, Joe Rodeo, Freeze Diamond Watch, Jacob& Co & Crossover Watches. While other competitors try to follow in our footsteps our experience, whole sale prices and certifications in Diamonds and Diamond Watches - Customer service has made us to be the top sellers of most of our Brands with our customer and retailers. Icedtime is located in New York City’s Diamond District - next door to the largest watches and jewelry centers of the world. This priority gives Icedtime access to carry the newest diamond watches and fine jewelry from retailers worldwide.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If for any reason you are not fully satisfied with your purchase, simply return it so that we receive the merchandise back within 14 days of the received date for a full product refund. (Sorry, we cannot refund freight, gift-wrapping, special order and final sale merchandise or items with per ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 646-752-9774
Hours: 9 AM ET – 8 PM ET
Email: info@icedtime.com

Mailing Address:
62 West 47th Street suite 14a-13 New York, NY 10036
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