Seller Summary
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Shipping Info
Returns Policy
Customer Service

BoxWave Corporation
Feedback Rating:
Lifetime 207 ratings
 
Feedback Rating Summary (last 12 months)
3.36 stars (11 ratings)
Positive Neutral Negative Total Ratings
78% 5% 16% 11
Recent Feedback
1 out of 5''I'm pretty disappointed in receiving a knock-off of a Book Book. You are guilty of false advertising. I won't be returning to Rakuten in the future, and will discourage others from shopping here. ''
Date: 9/2/2014     ListingID: 245591450
1 out of 5''I ordered the Neon Yellow Slider case for my iPhone 5s... but what i received was a cheap one piece hard plastic clam case shell. I left feedback explaining this but have not been contacted by the seller yet. I feel that I've been baited and switch''
Date: 8/21/2014     ListingID: 317820947
5 out of 5''Exactly what I ordered. I really like the leather case for my IPhone 4 It's perfect. ''
Date: 6/9/2014     ListingID: 245591450
5 out of 5''Very fast shipping!''
Date: 5/19/2014     ListingID: 230511311
5 out of 5''Great service and very prompt shipping. Great buying experience.''
Date: 5/15/2014     ListingID: 245589488
See all Feedback

Seller Description
BoxWave is an industry endorsed, multi award-winning accessories provider for handheld devices like the iPhone, Treo 750, and 8525. From CNBC to Engadget, Handheld Computing Magazine to PC Today, our accessories have been recognized and featured by industry leaders on numerous occasions.

Established in 2002, BoxWave has become the ultimate source for the most innovative accessories for handheld devices of all categories, including cell phones, PDA's, smartphones, media players, gaming devices, GPS devices, UMPC's, Tablet PC's and more. BoxWave offers one of the most comprehensive list of devices supported, and this list continues to expand as we update our products daily with the newest and most popular gadgets. In addition to supporting a wide range of devices, BoxWave also offers products of the highest quality in the market. Any purchases from BoxWave (made from BoxWave) are backed by unparalleled customer service, and a robust return policy and warranty.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
1. The BoxWave Promise
At BoxWave, we desire 100% customer satisfaction, and because we have faith in all of our products, we constantly seek to improve our products and services to you with a customer satisfaction guarantee.

We have a 30-day money back return policy for any p ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Washington state residents are subject to sales tax.
Customer Service
Email: customerservice@boxwave.com
Hours: Monday - Friday: 10:00am - 5:00pm (Pacific Standard Time)

Mailing Address:
BoxWave Corporation
11410 NE 124th St #703
Kirkland, WA 98034

Tel: (425)828-6641
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