Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

FragranceNet
Feedback Rating:
Lifetime 1041 ratings
 
Feedback Rating Summary (last 12 months)
4.52 stars (199 ratings)
Positive Neutral Negative Total Ratings
86% 4% 10% 199
Recent Feedback
5 out of 5''Fast shipping, correct item''
Date: 1/13/2015     ListingID: 36034367
5 out of 5''good value, a bit slow on the delivery, but it got here. ''
Date: 1/13/2015     ListingID: 92904396
5 out of 5''Smooth transaction!''
Date: 1/12/2015     ListingID: 237497350
5 out of 5''Fast shipment''
Date: 1/12/2015     ListingID: 156042664
1 out of 5''my order was on dec.26th-it shipped on dec 30 and was delivered today jan.10th. it was a jan. 6th birthday present. i could have driven the roundtrip faster from arizona to new york also could never get a tracking # from website.''
Date: 1/10/2015     ListingID: 92904674
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Seller Description
Trusted since 1997, FragranceNet carries over 16,000 genuine brand name fragrances, skincare, haircare, aromatherapy & candles, all at discounted prices, up to 70% off retail.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
In order to return merchandise, customers must obtain an RMA number from our customer service department.

Customers may return any unopened merchandise (except Skincare and Haircare items) in its original condition, including original packaging and packing slip within 45 days of receipt ...read more
Shipping Info
Shipping times for Marketplace items are as follows:
Standard Shipping: 4 to 7 business days Expedited Shipping: 3 to 4 business days
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 1(800)727-3867
Hours: Monday-Friday: 9:00am-5:00pm Eastern Time
Email: info@fragrancenet.com

Mailing Address:
900 Grand Blvd.
Deer Park, NY 11729
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