Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 456 ratings
Feedback Rating Summary (last 12 months)
3 stars (1 ratings)
Positive Neutral Negative Total Ratings
87% 4% 9% 1
Recent Feedback
3 out of 5''No feedback on shipping or order status. It took a long time to process the order. One of three items ordered cancelled, due to being out of stock. Merchandise received was as described. ''
Date: 11/16/2014     ListingID: 27398010
1 out of 5''My order got cancelled with no one notifying me and I don't understand why?''
Date: 9/13/2014     ListingID: 334530042
5 out of 5''Amazing''
Date: 8/15/2014     ListingID: 295385587
5 out of 5''Excellent Deal''
Date: 8/15/2014     ListingID: 96712542
5 out of 5''I liked the hat''
Date: 6/23/2014     ListingID: 255087753
See all Feedback

Seller Description
Tilly’s is a lifestyle brand with deep roots in the action sports world, an industry where surfing, skateboarding, motocross, music, art, fashion and culture live together under one rad roof. Tilly’s is an inspirational experience shared by generations Since 1982, Tilly’s has been the premiere destination for fashion-savvy, lifestyle aficionados around the globe. Inspired by surfing, skateboarding, motocross, music, art, fashion and individuality, Tilly’s thrives on creating a unique and inspiring experience for our generation. We proudly stock brands like Volcom, Hurley, Quiksilver, Roxy, Neff, Levi's, Dickies, Fox Racing, Element, Metal Mulisha, O'Neill, RVCA, Etnies, LRG, Fatal & more!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Tillys.com accepts the return or exchange of full-priced merchandise with the original receipt and tags attached for up to 30 days after purchase. All sale merchandise is exchangeable only. All sale merchandise is final sale during red tag promotional clearance events. All sales a ...read more
Shipping Info
Orders from Tillys.com are shipped via FedEx.

NOTE: P.O. Box, A.P.O., and F.P.O. addresses are automatically shipped via USPS Ground. No Saturday or Sunday deliveries on orders shipped via FedEx.

Orders placed during regular b ...read more
Tax Policy
Tilly's is required by law to charge sales tax on orders shipped to Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklah ...read more
Customer Service
Phone: 866.484.5597
Email: customerservice@tillys.com
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