Seller Summary
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Returns Policy
Customer Service

EntirelyPets
Feedback Rating:
Lifetime 347 ratings
 
Feedback Rating Summary (last 12 months)
4.09 stars (11 ratings)
Positive Neutral Negative Total Ratings
83% 6% 11% 11
Recent Feedback
5 out of 5''fast service. All was fine.''
Date: 12/9/2014     ListingID: 364229062
1 out of 5''The offer made it look as if it were over $7 for three toys. It turns out it was $7 for one toy, with shipping it was around $15. Total ripoff. ''
Date: 12/7/2014     ListingID: 369332361
5 out of 5''Shipment was FAST and in PERFECT condition!!!''
Date: 12/3/2014     ListingID: 364229062
3 out of 5'' I ordered a lg. black comfy cone and got a hard plastic white cone. I was mad for the misrepresentation but they made good and refunded the money, except I paid to ship it back. ''
Date: 8/4/2014     ListingID: 146484699
1 out of 5''A complete lie. I got a plastic 'cone of silence' - NOT what was advertised, promised or pictured. I will not return the item as it is more of a hassle than to just go out and purchase what I want - now my poor dog has to suffer - THANKS!''
Date: 7/22/2014     ListingID: 146484699
See all Feedback

Seller Description
EntirelyPets carries over 3000 top brand pet medications and supplies for dogs, cats and other pets. Flea control, heartworm, prescription, over the counter, toys, treats and much more.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns may be made within 45 days of purchase. Any newly packaged, unopened product may be returned. A refund or replacement will be given upon return of items. Please call us to obtain return authorization before returning any product 1(800)889-8967. We recommend sending returns to us in a ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(800)889-8967
Hours: 6am – 6:30 pm PST
Email: sales@entirelypets.com

Mailing Address:
710 South 13st, Suite 900
PMB# 384
Norfolk, NE 68701
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