Seller Summary
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Shipping Info
Returns Policy
Customer Service

J&R Music and Computer World
Feedback Rating:
Lifetime 8309 ratings
 
Feedback Rating Summary (last 12 months)
4.67 stars (49 ratings)
Positive Neutral Negative Total Ratings
91% 2% 7% 49
Recent Feedback
5 out of 5''great seller''
Date: 6/21/2014     ListingID: 295793908
5 out of 5''Great Product Great Seller Fast Shipping''
Date: 5/6/2014     ListingID: 326921300
5 out of 5''Excellent hard drive with excellent delivery.''
Date: 4/30/2014     ListingID: 269207526
5 out of 5''Good service great product & price!''
Date: 4/23/2014     ListingID: 262035568
1 out of 5''Malfunctional product. Very poor! Will not buy this product''
Date: 3/12/2014     ListingID: 38723994
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Seller Description
Bringing People & Technology Together J&R brings the best in electronics, computers and more directly to you, from a company you can trust. From our stores in Downtown New York City, J&R has been providing customers with a combination of price, selection, security, and service for over 30 years. We are unique in the world of retailing -- a megastore with the personal touch of your local retailer, a family-owned business with a reputation that spans the globe. Savings, Selection & Service since 1971 Joe & Rachelle Friedman opened their first music store on Park Row in New York City in 1971, where they sold vinyl LPs of the current chart-toppers. Since that time, the business has expanded steadily. J&R now covers a massive city block across from City Hall Park in the heart of Downtown Manhattan. The stores are a "must-see" for many tourists and a "must-shop" for New Yorkers in the know. J&R's business, too, has expanded. J&R Music & Computer World not only sells an incredible array of CDs and a vast selection of top computer goods, but also digital cameras, cell phones, TVs, stereos, MP3 players, DVDs, kitchen appliances and much more. We have developed a loyal base of customers around the world through our catalogues and through JR.com (launched in 1998). In fact, J&R is the only company to receive two separate "Retailer-of-the-Year" awards. Walk In, Phone In, Log In In addition to our mammoth retail stores and expanding web business, J&R reaches customers throughout the U.S. and Canada with a huge catalog, ranked among the top one-hundred catalogs by Catalog Age. J&R's Customer Service reps can be reached online or by phone (1-800-559-5504) Monday to Friday 9am-6pm, or Saturday 9am-5pm. J&R also maintains a Corporate Sales division, serving the needs of thousands of corporations and institutions. J&R's huge inventory results in tremendous buying power. We're an Authorized Dealer For virtually every product we sell, we're an authorized dealer. This means that each product you buy from us is backed by the full support of the manufacturer. With our own extensive customer service, you can rest assured that your satisfaction is of utmost importance. Low, Low Prices Through our strategic relationships, authorized dealerships, the expertise of our buyers, and exceptional promotions, J&R can offer excellent prices and outstanding values. If you can find lower prices, from another authorized dealer, please let us know.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Products are warranted solely by the manufacturer. The complete warranty is included with the product and is subject to the conditions set forth by the manufacturer. J&R offers an exclusive 30-day exchange/refund policy on Rakuten.com Shopping Marketplace purchases. Please note: defective computer s ...read more
Shipping Info
Please Note J&R Currently does not ship to Alaska and/or Hawaii through the Rakuten.com Shopping Marketplace.
Tax Policy
J&R only collects sales tax on orders being shipped to an address within New York State. Sales tax is calculated to be the same as your local New York sales tax. There is no tax collected for orders shipped outside of New York State.
Customer Service
Email: buycustserv@jr.com Tel: 1-800-559-5504 Hours: 9am-6pm EST Time Monday through Friday, Mailing Address: J&R Music and Computer World 15 Park Row Floor 4 New York NY 10038
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