Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Swiss Time Ltd
Feedback Rating:
Lifetime 188 ratings
 
Feedback Rating Summary (last 12 months)
4.7 stars (66 ratings)
Positive Neutral Negative Total Ratings
86% 4% 10% 66
Recent Feedback
5 out of 5''I had multiple problems with a watch I bought on Marketplace. Swiss Time along with their repair group New Dover Group was responsive, timely, and professional. Excellent customer service - thank you!''
Date: 7/7/2014     ListingID: 220604665
5 out of 5''First time to order excellent experience product as advertised and prompt delivery service. overall satisfied and will recommend this seller.''
Date: 6/10/2014     ListingID: 220604665
5 out of 5''Quick, accurate.''
Date: 3/20/2014     ListingID: 321371077
5 out of 5''fast service and as advertised. love the watch.''
Date: 3/19/2014     ListingID: 319977085
5 out of 5''Great watch, quickly delivered.''
Date: 3/17/2014     ListingID: 319977056
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Seller Description
<b>Swiss Time Ltd.</b> online watch stores offer deep discounted prices on brand name Luxury, Fashion, and Sport watches. All timepieces are new and authentic and in their original boxes. We realize our prices are incredible; this is due to the fact that we buy them from our supplier in large quantities, and as an Online and Mail Order seller, operate at a low overhead cost.<br> <br> We sell to any country in the world including military bases. Check our shipping rates!<br> <br> Good Service and Integrity is our motto. <br> <br> <b>Warranty Information</b><br> <b>Swiss Time Ltd.</b> provides warranty coverage of 2 years from the date of purchase. Our warranty covers only the watch movement and excludes: watch case, watch bracelet, straps, crown / stem, crystal / glass, finishes, damage caused by excessive wear and tear and/or physical / accidental abuse, and damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations. All shipping and handling costs in connection with warranty service are the responsibility of the customer. Improper repair service performed by someone other than <b>Swiss Time Ltd.</b> will void this warranty. If <b>Swiss Time Ltd.</b> is an authorized dealer of the item sold, then your purchase will be covered by the manufacturer's warranty policy.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
<ul> <li>Returns must be received within 30 days of original delivery date.&nbsp;&nbsp; </li> <li>A Return Reference Number&nbsp; number (RRN) must be obtained from Swiss Time Ltd.&nbsp;prior to&nbsp;returning merchandise and included with your r ...read more
Shipping Info
Usually ships in&nbsp;2-3 business days. Ships from NY, United States.
Tax Policy
All California orders are subject to sales tax by Rakuten.com Shopping.
Customer Service
Tel: 1-877-840-0304 <br> <br> E-mail: watches@swisstimeltd.com <br> <br> Watch Repairs: <br> <br> During the warranty period, your watch will be repaired at no charge with the proof of purchase validated. In case the watch is not covered under warranty, you ...read more
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