Seller Summary
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Customer Service

TigerDirect
Feedback Rating:
Lifetime 6944 ratings
 
Feedback Rating Summary (last 12 months)
4.42 stars (540 ratings)
Positive Neutral Negative Total Ratings
85% 2% 13% 540
Recent Feedback
5 out of 5''Excellent set of cameras and work great. Shipping was fast and arrived in good order.''
Date: 9/29/2014     ListingID: 335019570
1 out of 5''Received a defective GPS navigator. Contacted the seller two times to request return instructions. TigerDirect never replied.''
Date: 9/28/2014     ListingID: 341548760
5 out of 5''Product came quickly and was in good shape. No complaints about the transaction.''
Date: 9/27/2014     ListingID: 277460932
5 out of 5''Good product and fast shipping.''
Date: 9/26/2014     ListingID: 277460932
5 out of 5''Well packed. Shipped quickly.''
Date: 9/26/2014     ListingID: 240715213
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Seller Description
About TigerDirect:

TigerDirect was established in 1987 to serve the needs of computer users, and today we are one of the industry's top computer and computer-product retailers. We have been ranked among Internet Retailer's "Top 25 Online Retailers" in 2006. And our catalog has become a textbook for computer users. But our success has been built on a simple principle: take care of every customer like they were a member of our family.

From the beginning, our top priority was to provide unmatched customer care and to help our customers understand how technology could help them. We've always invited intelligent, courteous men and women to staff our call center; to answer your questions, make recommendations and deliver solutions. We stock the latest products, the best deals---and plenty of information to help you decide for yourself. We are proud of each and every member of our staff, because they make the difference.

Just because we offer the industry's lowest prices doesn't mean we skimp on service. In fact, it is because we take care of our customers and you continue to support us with your business that we're able to use our buying power to get you the best deals.

So when you call us, you're doing business with a company that is enthusiastic about computers, and about matching our customers with the items that they need. And we intend to continue serving you. Every day.

Why Shop With Us?

When you shop with TigerDirect, you'll choose from brand name computers the industry's top names at prices simply not possible anywhere else. But that's just the beginning. We also carry a vast inventory of components: motherboards, processors, hard drives, optical drives, cases and more. You'll find emerging technologies as well, because at the end of the day, we love what we sell.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Most of what you buy from TigerDirect is backed by our 30 day Guarantee against defects by the manufacturer's warranty. Desktop and laptop computers, servers, and tablets may be exchanged within 14 days of original purchase.

Returning a DEFECTIVE ITEM:
Unless otherwi ...read more
Shipping Info
Most products ship from Naperville, Illinois.
Tax Policy
Florida, Georgia, Idaho, Illinois, North Carolina, South Dakota, and Texas state residents are subject to sales tax.
Customer Service
For questions regarding products, order delivery, or returns, please contact TigerDirect Customer Service:
buy.customerservice@help.tigerdirect.com
Phone: (888) 999-3600
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