Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

GoVacuum
Feedback Rating:
Lifetime 273 ratings
 
Feedback Rating Summary (last 12 months)
4.29 stars (72 ratings)
Positive Neutral Negative Total Ratings
85% 4% 11% 72
Recent Feedback
2 out of 5''Wrong item shipped and after I returned the item , they are saying they have lost my order and are shipping the item. Just excuses. Bad seller. ''
Date: 10/1/2014     ListingID: 278462296
5 out of 5''I bought this to kill bedbugs… We are still cleaning but this product is awesome and strongly recommend it.''
Date: 8/28/2014     ListingID: 146956440
5 out of 5''Seems to work as well as all the really expensive ones. I will order these again.''
Date: 8/26/2014     ListingID: 123726072
5 out of 5''Speedy arrival and product arrived just as expected.''
Date: 8/14/2014     ListingID: 146956440
5 out of 5''Very prompt shipping. Great value. Thank you.''
Date: 8/11/2014     ListingID: 120436531
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Seller Description
GoVacuum: (Govacuum is the internet subsidiary of Vacuums Unlimited)
Vacuums Unlimited is a family-owned small business that has been in existence for over 30 years. As an online retailer, GoVacuum has been in business since 1996 and ships everything from hard-to-find replacement parts to popular vacuums all over the United States(and to military bases around the world). Customers love the site's ease of use, huge inventory, unbeatable prices and prompt delivery (same day on many products). Unlike "Big Box" or department stores, GoVacuum has genuinely knowledgeable salespeople that specialize in nothing but vacuums and air cleaners. They are able to offer real advice, frank comparisons and tailored recommendations for even the most obscure needs. As the brick and mortar version of GoVacuum, Vacuums Unlimited has been proudly serving Northern Virginia's cleaning needs for over 35 years, today we continue this with our location in Chantilly, Virginia. Vacuums Unlimited, like GoVacuum, has an impressive record of friendly customer service and great frequent-buyer-discounts. Vacuums Unlimited and GoVacuum sell vacuum cleaners, air cleaners, bags, belts, filters, parts and accessories for most major brands of vacuum cleaners and air purifiers. At GoVacuum, we strive for customer satisfaction. Our goal is to have happy customers whether it be because of our low prices or unbeatable customer service. Whether you need help by phone, or email, or our live chat, our GoVacuum Buy.com Manager Brian Cardona will be there to assist you 7 days a week. Feel free to email him at: briancardona@govacuum.com
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Return Policy For The Continental United States (Excludes Alaska and Hawaii)
GoVacuum is proud to be the leading discount vacuum cleaner website that offers free shipping to our customers. We also offer a 60 day in home trial for most all new products we sell. *(see below for exclusion ...read more
Shipping Info
GoVacuum offers free shipping both ways on most all products we sell that are shipped to the Continental United States. You will receive a return label included with your order that you may use to return your order to us if you're not fully satisfied. We offer expedited shipping on some products ...read more
Tax Policy
Virginia state residents are subject to sales tax.
Customer Service
Brian Cardona is the New GoVacuum Rakuten Manager & can help you with all your questions.
Tel: 571-318-9170
Hours: 9am to 6pm on Monday thru Saturday, and 11am to 6pm on Sunday.
Email: briancardona@govacuum.com

Ticket: http://help.govacuum ...read more
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