Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Factory Direct Prices
Feedback Rating:
Lifetime 2347 ratings
 
Feedback Rating Summary (last 12 months)
4.73 stars (279 ratings)
Positive Neutral Negative Total Ratings
94% 2% 5% 279
Recent Feedback
5 out of 5''Came good, on time, excellent''
Date: 10/1/2014     ListingID: 255472686
4 out of 5''Shipped without pitting in another box. It was gift and now has shipping stickers all over box''
Date: 9/26/2014     ListingID: 227471541
5 out of 5''Fast shipping! No problems!''
Date: 9/23/2014     ListingID: 255472686
5 out of 5''Item received timely, packaged well and product just as expected. Good transaction''
Date: 9/22/2014     ListingID: 168766436
1 out of 5''I never received my item. UPS shows delivered on door step but it never arrived. Also, when I emailed the Merchant the email said that it is no longer available. I emailed Rakuten 1 week ago and yet no response. ''
Date: 9/18/2014     ListingID: 175604548
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Seller Description
Factory Direct Prices offers premium products at wholesale prices. We specialize in Photography Equipment, Bicycle Supplies, Pet Products, Antique Popcorn Machines, Concession Supplies, Drywall Lifts and Hoists and much more. Our goal is to make sure every customer is a repeat customer. Your satisfaction is our priority.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

We want you to love every item you buy from Factory Direct Prices so we are extending our return policy to 45 days on items that are shipped from and sold at Rakuten.com. We have been serving customers since 1999, and your complete satisfaction is our number one goal. If there is anything we can ...read more

Shipping Info
Domestic (USA) orders are shipped via FedEX Ground. Pickup from our warehouse is permitted with advance notice. We do not ship to Domestic PO Boxes, APO/FPO addresses, Guam, or Puerto Rico.
Tax Policy
If your shipping address is located within the state of California or Michigan, we must collect the appropriate Sales Tax in addition to the final order total as seen below. CA Sales Tax: 8% for California Residents. MI Sales Tax: 6% for Michigan Residents.
Customer Service
Tel: 1-800-665-0728
Hours: Monday-Friday from 9:00 a.m.-4:00 p.m. EST
Email: sales@factorydirectprices.com

Mailing Address:
9855 N Front Street
Mancelona, MI 49659
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