Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Big VALUE Inc
Feedback Rating:
Lifetime 1077 ratings
 
Feedback Rating Summary (last 12 months)
4.36 stars (184 ratings)
Positive Neutral Negative Total Ratings
83% 3% 14% 184
Recent Feedback
5 out of 5''Package arrived with several dents in box, I feel it could have been packaged better. But everything was as advertised and the camera works perfectly.''
Date: 9/20/2014     ListingID: 303106774
1 out of 5''I oder this item described as Lightromm 5 Upgrade, however this is an EOM item that is only supposed to be sold bundled with either a computer, printer, etc. not to be sold separately. Seler never replied to my email... missing serialized card.''
Date: 9/17/2014     ListingID: 339122811
1 out of 5''Order cancelled, no reason given.''
Date: 9/15/2014     ListingID: 344574289
5 out of 5''Packaging was horrible on inside container, but Big Value jumped at the chance to make it right. No damage to lens, extra warranty appreciated.''
Date: 9/9/2014     ListingID: 230669397
5 out of 5''nice and quick''
Date: 9/7/2014     ListingID: 263135580
See all Feedback

Seller Description
Since 1999, Big VALUE Inc has been a "student" of the ecommerce marketplace for close to a decade, perfecting the art of customer satisfaction and support. Big VALUE Inc offers buyers a wide variety of products across virtually every category in consumer electronics.

At Big VALUE Inc, we have one department: Customer Satisfaction Department! Big VALUE Inc wants to certify all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We're here for you!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

All returns/replacements require a Return Merchandise Authorization number (RMA) to ensure a proper and expedient return/replacement or refund. Please contact our customer support department to request an RMA# at read more

Shipping Info
Big Value Inc processes orders within two business days of receipt through Rakuten.com Shopping Marketplace. Once your order has left our warehouse you will receive a tracking notification.
Our carriers of choice are UPS, USPS, And FedEx.
Freight services are provided for oversized i ...read more
Tax Policy
New Jersey residence are responsible for sales tax on all purchases shipped to New Jersey.
New Jersey businesses are responsible for sales tax on all purchases shipped to New Jersey, even with providing a Tax-ID number.
Customer Service
Tel: 1(800)319-8258
Hours:
Monday-Thursday 10AM-6PM EST
Friday 10AM-1PM EST
Email: buy@bigvalueinc.com

Mailing Address:
245 Belmont Dr
SomerSet, NJ 08873
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