Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Big VALUE Inc
Feedback Rating:
Lifetime 1122 ratings
 
Feedback Rating Summary (last 12 months)
4.31 stars (147 ratings)
Positive Neutral Negative Total Ratings
83% 3% 14% 147
Recent Feedback
5 out of 5''Package came quickly and everything was in excellent condition ''
Date: 1/23/2015     ListingID: 197333168
5 out of 5''Good price, sent timely. Thanks you.''
Date: 1/16/2015     ListingID: 376095653
5 out of 5''Everything is great so far. Had some questions that they answered. Keep in mind that for some items the warranty may be through them (which is fine since it's still the same length of time)''
Date: 1/15/2015     ListingID: 295640767
5 out of 5''Fairly quick shipping. Product was correct.''
Date: 1/13/2015     ListingID: 315194175
5 out of 5''Quick delivery''
Date: 1/13/2015     ListingID: 255144914
See all Feedback

Seller Description
Since 1999, Big VALUE Inc has been a "student" of the ecommerce marketplace for close to a decade, perfecting the art of customer satisfaction and support. Big VALUE Inc offers buyers a wide variety of products across virtually every category in consumer electronics.

At Big VALUE Inc, we have one department: Customer Satisfaction Department! Big VALUE Inc wants to certify all customers are pleased to the best of our ability. If you have any issues, problems or inquiries please contact us immediately so we may assist you. We're here for you!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

All returns/replacements require a Return Merchandise Authorization number (RMA) to ensure a proper and expedient return/replacement or refund. Please contact our customer support department to request an RMA# at read more

Shipping Info
Big Value Inc processes orders within two business days of receipt through Rakuten.com Shopping Marketplace. Once your order has left our warehouse you will receive a tracking notification.
Our carriers of choice are UPS, USPS, And FedEx.
Freight services are provided for oversized i ...read more
Tax Policy
New Jersey residence are responsible for sales tax on all purchases shipped to New Jersey.
New Jersey businesses are responsible for sales tax on all purchases shipped to New Jersey, even with providing a Tax-ID number.
Customer Service
Tel: 1(800)319-8258
Hours:
Monday-Thursday 10AM-6PM EST
Friday 10AM-1PM EST
Email: buy@bigvalueinc.com

Mailing Address:
245 Belmont Dr
SomerSet, NJ 08873
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