Seller Summary
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Shipping Info
Returns Policy
Customer Service

Costumekingdom
Feedback Rating:
Lifetime 47 ratings
 
Feedback Rating Summary (last 12 months)
2 stars (4 ratings)
Positive Neutral Negative Total Ratings
70% 2% 28% 4
Recent Feedback
1 out of 5''I send 3 emails from last week, nothing back.''
Date: 10/1/2014     ListingID: 358248020
1 out of 5''Canceled my order w/ no reason given. Still waiting on refund 11 days later. ''
Date: 6/17/2014     ListingID: 283694415
5 out of 5''Quick shipment. Would buy from again.''
Date: 11/5/2013     ListingID: 153961143
1 out of 5''Terrible experience. I was sent the wrong costume (wasn't even the right size or gender, so completely useless to me!) and when I called customer service I found they didn't even have mine in stock! Now I have no costume for my party. Never again! ''
Date: 10/25/2013     ListingID: 290065043
5 out of 5''Good product, just as pictured in ad''
Date: 10/14/2013     ListingID: 106833875
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Seller Description
Costumekingdom is your destination for all of your costume needs whether it is for Halloween or year round. We have been providing value and service to our customers since 1998.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Costume Kingdom will gladly take a return if you are not satisfied with your purchase, we strictly adhere to our basic return rules. Item must be sent back within 14 days of delivery. Any item received back with signs of wear, is missing pieces or without original undamaged packaging will not be ref ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(818)668-8326
Hours: Mon-Fri 8am-10pm pacific and Saturday Sunday 9-8pm
Email: acostumekingdom@aol.com

Mailing Address:
Costumekingdom
6025 Yolanda Ave
Tarzana, CA 91356
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