Ruze Shoes

Seller Summary
Shipping Info
Returns Policy
Customer Service

Ruze Shoes
Feedback Rating:
Lifetime 279 ratings
Feedback Rating Summary (last 12 months)
4.4 stars (5 ratings)
Positive Neutral Negative Total Ratings
96% 2% 2% 5
Recent Feedback
5 out of 5''Great Seller. Item was shipped quickly and in good condition.''
Date: 9/18/2015     ListingID: 438210730
2 out of 5''wrong tracking number, no response to email showed up a size too small and when I contacted customer service I was referred to the return policy which indicates I must pay for return shipping and new shipping on correct shoe size!''
Date: 9/1/2015     ListingID: 432448416
5 out of 5''Great''
Date: 8/22/2015     ListingID: 432297346
5 out of 5''Shoes were shipped in good time and the product was what I expected.''
Date: 8/13/2015     ListingID: 433156415
5 out of 5''Great service, completely satisfied!''
Date: 8/12/2015     ListingID: 433109463
See all Feedback

Seller Description
In the year 2005, Ruze Shoes opened a store at Santa Anita Mall in Arcadia, California. Since then, we have closed our store and moved our business completely online. We are an independent shoe retailer and do everything we can for our customers, All The Time! We spend most of our day making sure your orders are processed quickly and your questions are answered immediately. We take pride in our customer service and ability to satisfy our customers' needs. We actively search for the best shoes to offer our customers at the best prices. Our prices are typically 30-50% off retail prices. All our goods are first quality and everything is always brand new. We do not deal with used footwear, manufacturer seconds, or store returns. Most of our products have only been in the market for one to two seasons, so you know you are not buying models from a few years ago because no one likes to wear out-dated shoes. We care very much about your feedback, suggestions or concerns, so please let us know if there is anything on your mind or if you just want to talk shoes!

Thank you for the opportunity,

Ruze Shoes
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Were you not completely satisfied with your purchase? Not to worry! We want to make sure you are happy so we offer a simple return policy. All you need to know is:

• You have 30 days after receiving your shoes to ship them back to us.
• Please include your invoice that came with the more
Shipping Info
         United States              First Item      Additional Items
 Standard  (3-5 business days)       $9.99        
Tax Policy
We are required by state law to charge a sales tax in the state that we are located. Therefore, we charge a sales tax to California residents only.
Customer Service
Tel: 1(909)946-5383
Hours: Monday – Friday 8 AM - 5 PM

Mailing Address:
Ruze Inc.
5436 Arrow Hwy
Suite H
Montclair, CA 91763
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