Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

YescomUSA
Feedback Rating:
Lifetime 1385 ratings
 
Feedback Rating Summary (last 12 months)
4.72 stars (1365 ratings)
Positive Neutral Negative Total Ratings
93% 3% 4% 1365
Recent Feedback
5 out of 5''Great''
Date: 9/30/2014     ListingID: 311011951
5 out of 5''They are very responsive and professional. Thank you.''
Date: 9/29/2014     ListingID: 318142961
5 out of 5''Item as described and shipped promptly - buy with confidence from this seller!!''
Date: 9/29/2014     ListingID: 355442079
5 out of 5''Great violin outfit for the price! My son liked it, but his violin teacher, also a violin maker, wasn't happy. He thinks the proportions of the instrument are incorrect, the pegs are too big and we had to replace the squeaky strings.''
Date: 9/28/2014     ListingID: 305159893
5 out of 5''Great product. The price is right!''
Date: 9/26/2014     ListingID: 340118669
See all Feedback

Seller Description

Thank you for your interest in YescomUSA, Inc!

We are dedicated to bringing an endless variety of products to our customers and allowing them to determine the price. Customers Satisfaction is our ultimate goal. In order to provide prompt shipping, we ship out your orders on the same business day. Please make sure your orders have been completed and payment has been fully paid by 2:00pm PST.

Our company was founded in 2002, and we are one of the fastest growing Internet retailers - thanks to you, our customers. For over 10 years of selling experience on internet, our team has consistently strived to improve our customer service and commitment to quality. And the biggest compliments we have are the hundreds of thousands of repeat customers over the years.

We warehouse and ship all of our products. None of our products is drop shipped.

Email Customer Support:
9:00am-2:00am PST Sunday-Friday
(All emails are responded to within 12 hours)

Telephone Customer Support:
10:00am-18:00pm PST Monday-Friday

Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy

Our 45-day Satisfaction Guarantee assures our customers that they will receive all orders promptly and exactly as described. In addition, it allows customers to return new and unused products in their original factory condition for any reason within 30 days from the date of purchase. No ...read more

Shipping Info

We do everything we can to ship your orders out as soon as possible. Your satisfaction is our priority!

Orders are shipped out on the same business day, assuming your orders have been completed and paid by 14:00 PST. You will be notified by email with tracking number once yo ...read more

Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1-888-823-9222
Email: buy@yescomusa.com

Hours:
9:00am to 2:00am PST Sunday-Friday [Email Customer Service]

9:30am to 6:00pm PST Monday-Friday [Calling Center]

Mailing Address:
Yescom USA, Inc.
179 N. Sunset Ave
City ...read more
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