Seller Summary
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Shipping Info
Returns Policy
Customer Service

Irvs Luggage
Feedback Rating:
Lifetime 98 ratings
 
Feedback Rating Summary (last 12 months)
4.92 stars (13 ratings)
Positive Neutral Negative Total Ratings
90% 2% 8% 13
Recent Feedback
5 out of 5''Timely shipment and excellent packaging.''
Date: 8/1/2014     ListingID: 119522811
5 out of 5''My whole experience with Rakuten.com and Irvs Luggage was perfect. I ordered a rolling briefcase as a surprise for my daughter who just started her first job up in Washington, DC and found the exactly right one for her with you. Thank you!''
Date: 7/9/2014     ListingID: 252728429
5 out of 5''I had an excellent experience. The product I ordered arrived well within the promised time frame and I love my wallet! It was exactly as described on the Web site.''
Date: 6/6/2014     ListingID: 235820286
5 out of 5''Great seller, great communication. Would love to do business with them again!''
Date: 5/21/2014     ListingID: 338887143
5 out of 5''Quick shipping, arrived on time.''
Date: 4/21/2014     ListingID: 136029099
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Seller Description
Irv’s Luggage has 2 brick and mortar locations as well as an online division. Irv’s Luggage has a sister company specializing in fine writing instruments, Executive Essentials (established in 1991). Irv’s Luggage sells top name brands like Hartmann, Samsonite, The North Face, Kenneth Cole, Travelpro, Ogio, PacSafe and over 150 other brands. Categories sold on Irv’s Luggage include lightweight luggage, luggage sets, laptop cases, backpacks, duffels, handbags, travel accessories, leather bags and accessories & more. Irv’s Luggage offers monogramming on hundreds of leather items, free shipping over $99 (with the exception of trunks), a 110% low-price guarantee, and a no-hassle 30 day return policy.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
If you are not satisfied with your purchase, Irv’s Luggage offers a No-Hassle, Easy return policy on any unused items. No additional re-stocking fees! Product(s) must be in new, unused condition, and returned in original packaging with the tags attached within 30 days of receipt. Simply email us at ...read more
Shipping Info
If your items total more than $99, Irv’s Luggage is pleased to ship your order FREE via UPS Ground Service. If your items total less than $99, there is a shipping charge of $8.95 for shipping via UPS Ground Service. Irv’s Luggage ships within the continental United States.
Tax Policy
Illinois state residents are subject to 9% sales tax.
Customer Service
Tel: 1(888)300-IRVS (4787)
Hours: M – S, 9 am – 5 pm CST.
Email: sales@irvsluggage.com

Mailing Address:
Irv’s Luggage
2200 S. Busse Rd.
Suite A
Mt. Prospect, IL 60056
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