Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Costume Alibi
Feedback Rating:
Lifetime 292 ratings
 
Feedback Rating Summary (last 12 months)
4.14 stars (22 ratings)
Positive Neutral Negative Total Ratings
87% 4% 9% 22
Recent Feedback
5 out of 5''Super fast shipping, love the quality.''
Date: 9/30/2014     ListingID: 212809217
5 out of 5''Very good quality. Thanks''
Date: 9/30/2014     ListingID: 283235886
4 out of 5''The costume arrived timely and was of great quality. However the sizing was way off. I ordered Teen 14-16 for my 12 year old son; however, the costume fit more like an Adult Med. Merchant was quick to respond but could not accommodate smaller size.''
Date: 9/29/2014     ListingID: 219043506
5 out of 5''The wig was shipped and received a lot earlier than expected, and looks fantastic! I couldn't be happier. Thanks, guys!''
Date: 6/17/2014     ListingID: 46772712
1 out of 5''The product had many issues, threads loose, zipper issue, and the belt sewn on backward! Contacted the seller immediately (5 days ago) with no response yet. ''
Date: 4/21/2014     ListingID: 152322503
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Seller Description
Costume Alibi: We specialize in Men's, Women's, and Children's Costumes for all occasions. Whether you're dressing up for Halloween, a 70's party, birthday party, New Year's, Valentine's Day, or any special occasion, we will have the costume you need. Everything you see on our site is in stock and ready to ship.

Customer service is our #1 goal.

ALL orders are shipped within 1 business day of payment!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
All returns MUST have a Return Merchandise Authorization (RMA) number associated with it. To request an RMA number and instructions for making a return, simply contact customer service at support@costumealibi.com within 45 business days of receiving your order. In your message please include your ...read more
Shipping Info
Standard Shipping: 3-6 Business Days

Expedited Shipping: 2-4 Business Days

2-Day Air: Call for more info

Overnight: Call for more info
Tax Policy
Indiana and California state residents are subject to sales tax.
Customer Service
Tel: 1(812)333-3450
Hours: 10 AM - 5 PM EST
Email: support@costumealibi.com

Mailing Address:
Costume Alibi
1701 N Curry Pike
Bloomington, IN 47404
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