Seller Summary
Shipping Info
Returns Policy
Customer Service

Merano Musical Instruments
Feedback Rating:
Lifetime 134 ratings
Feedback Rating Summary (last 12 months)
2.5 stars (10 ratings)
Positive Neutral Negative Total Ratings
80% 4% 16% 10
Recent Feedback
5 out of 5''Thanks for the timely service.''
Date: 5/7/2015     ListingID: 67657252
1 out of 5''Where is my Package?? I still have not received my package.... Tracking number you gave me: 9461216901524224417079''
Date: 5/2/2015     ListingID: 67656877
2 out of 5''It is new but unusable. I have to replace the whole set of strings (4) and have to purchase a new bow. It is cost me $95 more.''
Date: 4/27/2015     ListingID: 67656953
5 out of 5''We had a minor issue with our violin (wrong color) and I sent an email to Merano to inform them of this- even though we still wanted to keep it. They responded right away and gave us an unexpected partial refund. Great customer service!''
Date: 2/23/2015     ListingID: 67656856
1 out of 5''You shipped my order to Alabama. I live in South Carolina and that is my daughter's only Christmas present!! Please contact me immediately 864-401-0702 24/7''
Date: 12/22/2014     ListingID: 250928446
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Seller Description
Merano Musical Instruments is an enormous resource for the purchase of bowed string instruments, brass and wind instruments and related musical equipment. Warehousing musical merchandise in vast quantities carefully selected from sources the world over, Merano makes available to the buying public musical instruments ranging from student grades to concert quality masterworks of craftsmanship. Each product is offered at a compelling price point, in most cases much lower than comparable merchandise sold by other companies. Merano Musical Instruments combines factory ownership, great purchasing power, intimate knowlege of the American and overseas marketplace and extensive musical experience with vast local inventory to guide our price structure and quality control for the benefit of our customers. We also invite retail store owners and wholesale operations to contact us for our wholesale price schedule.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
Customer satisfaction is an important issue with us. Our merchandise is guaranteed to be as it has been described. If you feel the merchandise must be returned for good reason we will refund the item price less a 15% restocking fee. The shipping, insurance and handling fee are not refunded. It is im more
Shipping Info
We ship the items to physical address lower 48 states of USA.
Tax Policy
California state residents are subject to sales tax.
Customer Service
Tel: 1(626)575-5126
Hours: 9:00AM–4:00PM PST Mon - Fri

Mailing Address:
10423 Valley BL. Unit G
El Monte, CA 91731
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