Seller Summary
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Returns Policy
Customer Service

Firefly Buys
Feedback Rating:
Lifetime 99 ratings
 
Feedback Rating Summary (last 12 months)
3.86 stars (7 ratings)
Positive Neutral Negative Total Ratings
95% 2% 3% 7
Recent Feedback
1 out of 5''I received my doll , the box was damaged . I collect dolls it is very important that the box are in good condition . I gave the doll to my 10 year old grand daughter to play with instead of saving for my collection and order a new one from Amazon .''
Date: 6/30/2014     ListingID: 307473536
5 out of 5''Instructions could have been clearer, but good product. ''
Date: 5/19/2014     ListingID: 49149157
1 out of 5''This was also a wrong item sent to me! 2 out of 4 items were wrong!! I am pissed. Correct this Please!! ''
Date: 4/10/2014     ListingID: 278941927
5 out of 5''Quick shipping. Item was as advertised. ''
Date: 1/3/2014     ListingID: 221248204
5 out of 5''Product was exactly as described and came in a timely manner. I was very happy with this vendor and would definitely buy from again.''
Date: 12/12/2013     ListingID: 320099558
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Seller Description
A warm summer night you remember like yesterday. Time spent with family and friends, enjoying good food and drink. Endless possibilities exist for adventure and exploration. A beacon of light shines bright against a pitch black sky. The wondrous magic of catching lightning in jar, and holding it up for all to see...

At Firefly Buys we want to bring back that feeling of magic and excitement. The thrill of finding something special, and claiming it as yours. Within the dark sky that can sometimes represent the experience of shopping online, our goal is to be your beacon of light.

Firefly Buys - Lighting the way to the best products, at superb values, delivered quickly to your door with the click of your mouse. All supported by best in class customer service and people who care. What a bright idea!
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We want you to be satisfied with your purchase from us. Please contact us at rakuten@fireflybuys.com within 45-days of confirmed shipment of the item to receive an authorization for the return. Returns past the 45-day return period will be subject to a m ...read more
Shipping Info

We sincerely appreciate your business and work hard to ensure you receive your package quickly and well packaged. All of our orders are shipped with tracking information and you will receive an email with your tracking number (either from the USPS, Fedex or UPS) upon shipment. Please note, since ...read more

Tax Policy
Georgia and Florida state residents are subject to sales tax.
Customer Service
Email: rakuten@fireflybuys.com

Phone: (888) 880-7322

Mailing Address:
1125 Satellite Blvd NW Ste 112
Suwanee, GA 30024
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