Seller Summary
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Shipping Info
Returns Policy
Customer Service

BlockBusterCostumes
Feedback Rating:
Lifetime 121 ratings
 
Feedback Rating Summary (last 12 months)
3.35 stars (17 ratings)
Positive Neutral Negative Total Ratings
80% 6% 14% 17
Recent Feedback
1 out of 5''Couldn't open it when I finally did I couldn't close. Looked used. ''
Date: 12/17/2014     ListingID: 337736187
4 out of 5''Wife Loves them. She says they are cute. I need not say anymore.''
Date: 12/16/2014     ListingID: 346727300
1 out of 5''The hat fell apart the first day I wore it, very disappointing. ''
Date: 12/8/2014     ListingID: 324558263
5 out of 5''Love the glasses!''
Date: 12/8/2014     ListingID: 294539912
5 out of 5''BlockBusterCostumes has some of the best customer service skills I've had the pleasure of purchasing from. Thank you for the quick turn around and fast resolution of my delivery problem. ''
Date: 10/24/2014     ListingID: 294540098
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Seller Description
BlockBusterCostumes is an emerging leader in Halloween merchandise retailing. At any given moment we have 10s of 1000s of the newest and hottest items in stock ready to ship from our Buffalo, NY warehouse. We partner with the USPS through industry leading integration software to ensure that all orders are shipped and delivered as quickly as possible. Orders are generally shipped within 24 hours (1 business day), and domestic delivery is available via First Class, Priority and Express service with USPS delivery confirmation numbers Emailed directly at the time of shipping.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
In the unfortunate circumstance of an item being received damaged or defective, please contact customer service through questions@blockbustercostumes.com and we will work with you on getting a replacement. Refunds will only be offered if the item is out of stock or no longer available. In some cas ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
NY state residents are subject to sales to tax.
Customer Service
Email: questions@blockbustercostumes.com

Mailing Address:
BlockBuster Costumes
1386 Lovejoy St.
Sloan, NY 14212
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