Seller Summary
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Shipping Info
Returns Policy
Customer Service

AvidMax
Feedback Rating:
Lifetime 193 ratings
 
Feedback Rating Summary (last 12 months)
4.85 stars (52 ratings)
Positive Neutral Negative Total Ratings
97% 2% 1% 52
Recent Feedback
5 out of 5''Very good, Thank you''
Date: 10/2/2014     ListingID: 169356670
5 out of 5''I have placed four different orders from AvidMax and have been extremely satisfied. They have great prices and free shipping for most items. They ship very fast also. I placed my last order Labor Day night and received it on Thursday. ''
Date: 9/9/2014     ListingID: 336960314
4 out of 5''It's okay for walks if your dog does not pull''
Date: 9/8/2014     ListingID: 332598907
5 out of 5''Very easy to deal with, had a return (my choice) and they handled it flawlessly. Fast to respond and items have always been packed well. Highly recommended! ''
Date: 8/28/2014     ListingID: 83534983
5 out of 5''Great shipping speed for quality product (metal floor pump with three valve types and large, easy to read gauge mounted at bottom). Product arrived well packaged and clear labeling.''
Date: 8/27/2014     ListingID: 329710015
See all Feedback

Seller Description
AvidMaxOutfitters is Here to Serve YOU!

We provide you the benefits of "Brick and Mortar" with the convenience of "Click and Order"

AvidMaxOutfitters is located in Centennial, Colorado, near Denver. It is our goal to provide excellence in service. We strive to give you the advantages of shopping at home coupled with the level of service you require and deserve from a physical location.

Please feel free to call us with any questions.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Returns are accepted if you notify us within 45 days of receipt. We only sell new items. Therefore, please make note that the item must be unused, all tags are still on it, and that it is in the original packaging.

Your refund will be credited back to the payment method with which you p ...read more
Shipping Info
Items are typically shipped either the same business day (Monday through Friday) or the next business day of receipt of payment. Please be careful to remember to include holidays when counting business days. You will be notified by email when your item has been shipped.   

USA SHIPPING

Orders placed before 3:30 PM Mountain Time typically ship same-day or next business day.

ECONOMY

  • FREE! ($2.95 for orders under $15)
    • Who qualifies: All addresses in the lower 48 United States
    • May be shipped via FedEx, USPS, SmartPost (picked up by FedEx and delivered by USPS) or SmartMail (picked up by DHL and delivered by USPS)
    • Estimated delivery window: 1 - 10 business days

EXPEDITED

  • Several expedited options: Standard Overnight, 2-Day, 3-Day

INTERNATIONAL SHIPPING

Orders placed before 15:30 Mountain Time typically ship same-day or next business day. Add all items to cart/basket before completing payment to get combined postage rates.

Some countries have an additional surcharge for shipping to an area that the shipping company defines as a remote area.  Please note that this is charged by the carrier, and we have no influence over this charge.  If we are going to be assessed this surcharge, which is $28.00 USD, we will need to collect this from you prior to shipping.  If we are not able to collect his additional fee, we will cancel your order and issue a full refund. Please contact us if you would like to know if your address is considered a remote location.

ECONOMY

  • Items will be sent via FedEx or USPS First Class International (some items not eligible for USPS)
  • USPS First Class International may take up to 7 weeks for delivery

EXPEDITED

  • International Priority (1-3 working days)
  • International Economy (4-7 working days)
NOTE: Orders may be subject to additional import duties and taxes (which are beyond our control, vary by country, and are not included in the shipping price). These charges are the responsibility of the customer and must be paid upon delivery. Please call your local customs office for more information.

We are required by law to state the purchase price, not including shipping, of items on customs forms. We will neither change this amount nor mark items as a "gift."

IMPORTANT! Economy Delivery

USPS First Class International does not have a definite delivery time and may not provide tracking updates. Delivery is estimated between 4 - 7 weeks. Do NOT select this shipping method if you need your items quickly and within a more precise date range.

USPS: The "tracking number" you receive upon confirmation of shipment (example: LN00000US) is a customs number. According to the United States Postal Service website, "Delivery status information will be provided if / when available. Please be advised tracking is not available for this product."
...read more
Tax Policy
Colorado state residents are subject to sales tax.
Customer Service
Tel 1: 1(866)454-5523
Tel 2: 1(720)836-3619
Hours: 9 am to 5 pm MT
Email: customerservice@AvidMax.com

Mailing Address:
7399 S Tucson Way
Ste. A3
Centennial, CO 80112
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