Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 517 ratings
Feedback Rating Summary (last 12 months)
4.33 stars (12 ratings)
Positive Neutral Negative Total Ratings
89% 3% 8% 12
Recent Feedback
5 out of 5'' ''
Date: 6/21/2015     ListingID: 371574468
5 out of 5''Product as described. Fast shipping.''
Date: 5/7/2015     ListingID: 364490900
1 out of 5''I purchased an advertised product from a Petco from another site. Petco said the site had the wrong price and would not honor it. Instead they asked me to return the incomplete order and credited my account. Their customer service is beyond awful!!!''
Date: 4/27/2015     ListingID: 315731987
2 out of 5''I opened the package with my new bulb, mounted the bulb into the housing, sealed it with new o-ring and plugged it in. Within 4 seconds it failed, with the curly little filament piece stuck on the inside of the glass. I used a proper GFI outlet.''
Date: 4/14/2015     ListingID: 360539126
5 out of 5'' I hadn't even opened the package when all 5 of our cats were at my feet,reaching for the package. After I took the catnip out of the mailing container,and opened it,THEY WENT WILD. Will definitely buy again and again!!.''
Date: 3/9/2015     ListingID: 290496136
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Seller Description offers dog and cat food, treats, grooming supplies, aquariums and general care advice. Our pest control pet products get rid of and prevent fleas, flea eggs, larvae, ticks and other insects in three easy steps. Dog beds can be perfect pet products to give your dog a place to call his own. We've got all the online pet supplies to get your aquarium up and running.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
We want to make sure you and your pet are completely satisfied with every purchase. So our return policy is simple. Please ship the item(s) and your packing slip, stating the reason for the return, to your nearest PETCO warehouse at one of the following addresses. A pre-printed label with the addre more
Shipping Info
We ship from multiple warehouses across the United States so you get your order as quickly as possible. Your order will be sent from the nearest warehouse that has your items in stock. In the event your order can't be filled by a single warehouse, your order may arrive in multiple shipments. As your more
Tax Policy
PETCO is required by law to charge applicable tax on all online orders shipped to states in which PETCO has a physical location.
Customer Service
Email questions or comments about your order to, or call us at 877-738-6742 (Monday - Friday 5AM - 10PM PT, Saturday/Sunday 6AM - 9PM PT).
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