Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

CowboyStudio
Feedback Rating:
Lifetime 179 ratings
 
Feedback Rating Summary (last 12 months)
4.27 stars (22 ratings)
Positive Neutral Negative Total Ratings
84% 3% 13% 22
Recent Feedback
1 out of 5''Sent 2 contact forms requesting update on shipment. Received tracking number for a label never scanned by UPS. No answer to contact forms, email to support address undeliverable, called and gotmessage that mailbox is full. STILL NO PRODUCT or ANSWER!''
Date: 7/8/2014     ListingID: 206350011
5 out of 5''not my first purchase from them. always quick delivery.''
Date: 6/12/2014     ListingID: 205593595
5 out of 5''Fast shipping''
Date: 6/8/2014     ListingID: 218531889
1 out of 5''ordered a lighting kit, one of the lights didnt work. emailed them, they didnt email me back. a waste of my money. ''
Date: 5/22/2014     ListingID: 102368313
5 out of 5''Great transaction Thanks!''
Date: 5/22/2014     ListingID: 197212083
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Seller Description
CowboyStudio brings the best photographic supplies at reasonable Prices. We specialize in photo lighting, continuous lighting kit, Strobe flash lighting kit, video lighting, Studio photo lighting kit, lighting kit, light stand, AC Swivel Adapter, Flash Strobe, photography Supplies, photo Umbrella, soft box, photo tent, flash light, photography accessories, light reflectors, and more. We do our best to provide Excellent Customer Service, Ship Product on time, help customers with any questions if they have before purchase & even after purchase too.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
1. We offer a 45 day return/refund policy. If you are not satisfied with your purchase for any reason, you may send the item back (at buyer’s expense) for a refund.

2. Item will be refunded minus a 20% restocking/service fee.

3. Shipping and handling fee is non refundable.
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Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Texas state residents are subject to sales tax.
Customer Service
Tel: 1(214)785-1255
Tel: 1(214)736-7097
Hours: weekdays from 9:00 AM to 5:00 PM central
Email: sales@cowboystudio.com

Mailing Address:
CowboyStudio
1305 N. Watters Rd. Suite 180
Allen, TX 75013
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