Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 188 ratings
Feedback Rating Summary (last 12 months)
3.88 stars (8 ratings)
Positive Neutral Negative Total Ratings
83% 3% 14% 8
Recent Feedback
5 out of 5''Products arrived on time and as described.''
Date: 10/6/2015     ListingID: 204558956
5 out of 5''prompt delivery''
Date: 8/20/2015     ListingID: 209853967
5 out of 5''They shipped promptly & what I ordered''
Date: 5/5/2015     ListingID: 250665951
1 out of 5''After placing an order, I checked that it was shipped, at least the status said it was shipped (still it says it is shipped). Not having received the order, I contacted the seller and they said it was out of stock and they just waited until I contact''
Date: 4/14/2015     ListingID: 197212096
2 out of 5''Item was purchased -days later I received email only stating my money was being refunded. I had to call in order to find tripod was not in stock. Email should have stated it was not in stock-better solution would be to not sell items not in stock.''
Date: 3/16/2015     ListingID: 247643659
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Seller Description
CowboyStudio brings the best photographic supplies at reasonable Prices. We specialize in photo lighting, continuous lighting kit, Strobe flash lighting kit, video lighting, Studio photo lighting kit, lighting kit, light stand, AC Swivel Adapter, Flash Strobe, photography Supplies, photo Umbrella, soft box, photo tent, flash light, photography accessories, light reflectors, and more. We do our best to provide Excellent Customer Service, Ship Product on time, help customers with any questions if they have before purchase & even after purchase too.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
1. We offer a 45 day return/refund policy. If you are not satisfied with your purchase for any reason, you may send the item back (at buyer’s expense) for a refund.

2. Item will be refunded minus a 20% restocking/service fee.

3. Shipping and handling fee is non refundable.
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Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
Texas state residents are subject to sales tax.
Customer Service
Tel: 1(214)785-1255
Tel: 1(214)736-7097
Hours: weekdays from 9:00 AM to 5:00 PM central

Mailing Address:
1305 N. Watters Rd. Suite 180
Allen, TX 75013
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