Seller Summary
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Shipping Info
Returns Policy
Customer Service

Toys"R"Us & Babies"R"Us
Feedback Rating:
Lifetime 424 ratings
 
Feedback Rating Summary (last 12 months)
4.33 stars (349 ratings)
Positive Neutral Negative Total Ratings
82% 3% 15% 349
Recent Feedback
5 out of 5''Thanks.. My nieces will love this, when they open it on christmas day. ''
Date: 10/1/2014     ListingID: 358653115
5 out of 5''No problems at all.''
Date: 9/29/2014     ListingID: 353765581
5 out of 5''Item arrived in good time and as-advertised. Great marketplace seller.''
Date: 9/25/2014     ListingID: 318351326
5 out of 5''great service and fast shipping is always a plus in my book. love buying stuff from them''
Date: 9/24/2014     ListingID: 335999110
5 out of 5''Ordered 2 items for my Grandson on a Sunday and received on Tuesday. It was fast and well packaged. Great service and I am so happy to have found Rakuten and I will use them again. ''
Date: 9/22/2014     ListingID: 318284337
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Seller Description
Welcome to the official Toys "R" Us Rakuten store. Toys "R" Us, Inc. is the world's leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. It currently sells merchandise in more than 1,560 stores, including 845 Toys "R" Us® and Babies "R" Us® stores in the United States, and more than 510 international stores and 200 licensed stores in 33 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand's flagship store on Fifth Avenue in New York City. With its strong portfolio of e-commerce sites including Toysrus.com, Babiesrus.com, eToys.com, FAO.com and babyuniverse.com, Toys "R" Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The company also operates Toys.com, which offers customers exclusive deals from the company's e-commerce sites. For more than 60 years, Toys "R" Us has been a favorite destination for kids and grown-ups alike with its impressive assortment of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture. With such a broad selection Toys "R" Us is THE authority when it comes to finding the perfect toy.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We hope that you are fully satisfied with your purchase however if you are not, you may return the item within 90 days from the order date for a full refund of the purchase price, minus the shipping and handling. (See below for certain restrictions.) The item must be returned, in new or like-new con ...read more
Shipping Info
We ship to 43 states in the United States of America, including P.O. Boxes. We do not ship to APO/FPO addresses, U.S. Territories, Canada or any other countries. Toys"R"Us is unable to fulfill/ship orders for AL, AZ, CO, LA, MO, OK addresses through Rakuten.com Shopping.

Depending on t ...read more
Tax Policy
We are legally required to collect sales tax on items shipped to states and localities in which Toys"R"Us currently does business in a physical location (Nexus).
Customer Service
For assistance please email us at

support.buy@toysrus.com

1.866.415.1332
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