Seller Summary
Shipping Info
Returns Policy
Customer Service

Toys"R"Us & Babies"R"Us
Feedback Rating:
Lifetime 801 ratings
Feedback Rating Summary (last 12 months)
4.57 stars (377 ratings)
Positive Neutral Negative Total Ratings
90% 2% 8% 377
Recent Feedback
4 out of 5''It took awhile to ship the item but overall good experience''
Date: 10/2/2015     ListingID: 318704090
5 out of 5''Quick delivery and kids were thrilled with the LeapPad. Exceeded expectations. Thank you.''
Date: 10/2/2015     ListingID: 318283303
1 out of 5'' I requested cancellation of a product the less than 8 hours after purchase, they seller contacts me 12 hour later saying they cannot cancel the item since its still in processing. All attempts to respond back lead to unreachable emails responses.''
Date: 10/2/2015     ListingID: 318282088
5 out of 5''good''
Date: 10/1/2015     ListingID: 375649067
5 out of 5''good''
Date: 10/1/2015     ListingID: 376011257
See all Feedback

Seller Description
Welcome to the official Toys "R" Us Rakuten store. Toys "R" Us, Inc. is the world's leading dedicated toy and juvenile products retailer, offering a differentiated shopping experience through its family of brands. It currently sells merchandise in more than 1,560 stores, including 845 Toys "R" Us® and Babies "R" Us® stores in the United States, and more than 510 international stores and 200 licensed stores in 33 countries and jurisdictions. In addition, it exclusively operates the legendary FAO Schwarz® brand and sells extraordinary toys in the brand's flagship store on Fifth Avenue in New York City. With its strong portfolio of e-commerce sites including,,, and, Toys "R" Us, Inc. provides shoppers with a broad online selection of distinctive toys and baby products. The company also operates, which offers customers exclusive deals from the company's e-commerce sites. For more than 60 years, Toys "R" Us has been a favorite destination for kids and grown-ups alike with its impressive assortment of toys, games, sporting goods, electronics, software, baby products, children's apparel and juvenile furniture. With such a broad selection Toys "R" Us is THE authority when it comes to finding the perfect toy.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
We hope that you are fully satisfied with your purchase however if you are not, you may return the item within 90 days from the order date for a full refund of the purchase price, minus the shipping and handling. (See below for certain restrictions.) The item must be returned, in new or like-new con more
Shipping Info
We ship to 43 states in the United States of America, including P.O. Boxes. We do not ship to APO/FPO addresses, U.S. Territories, Canada or any other countries. Toys"R"Us is unable to fulfill/ship orders for AL, AZ, CO, LA, MO, OK addresses through Shopping.

Depending on t more
Tax Policy
We are legally required to collect sales tax on items shipped to states and localities in which Toys"R"Us currently does business in a physical location (Nexus).
Customer Service
For assistance please email us at

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