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eToys
Feedback Rating:
Lifetime 1256 ratings
 
Feedback Rating Summary (last 12 months)
4.79 stars (52 ratings)
Positive Neutral Negative Total Ratings
83% 2% 15% 52
Recent Feedback
5 out of 5''Fast Shipper''
Date: 8/20/2014     ListingID: 220646249
4 out of 5''Shipped same day, received the same week.''
Date: 8/13/2014     ListingID: 133440374
5 out of 5''Fats ship, well packaged''
Date: 5/20/2014     ListingID: 234437897
5 out of 5''Good. Prompt Delivery.''
Date: 5/12/2014     ListingID: 330610115
5 out of 5''Nice''
Date: 4/7/2014     ListingID: 76362526
See all Feedback

Seller Description
Welcome to the official eToys on Rakuten.com Shopping store!

Here, you’ll find the same quality brands and retail experience as at etoys.com, but with even more great prices and super deals!

Well-known for offering a differentiated assortment of toys, eToys is a highly respected brand with a rich heritage of innovation and growth. The site was founded in 1997 as the first online toy retailer, and by 1998, eToys became the third largest e-commerce site in the country. Over the years, eToys built a loyal customer following and received accolades for its superior customer service.

Toys"R"Us, Inc. acquired the highly regarded e-commerce site, eToys.com, from The Parent Company in February 2009. The transaction with The Parent Company also included the acquisition of the e-commerce site, babyuniverse, and the parenting resource website, ePregnancy.

Well-known for offering a differentiated assortment of toys, eToys.com is a highly respected brand with a rich heritage of innovation and growth. The site was founded in 1997 as the first online toy retailer, and by 1998, eToys became the third largest e-commerce site in the country. Over the years, eToys.com built a loyal customer following and received accolades for its superior customer service.

Babyuniverse, the sister site of eToys, was founded in 1998 as a one-stop online destination for a broad selection of brand name products for babies and toddlers. Offering a unique assortment of furniture, bedding, apparel, gear, gifts and more, babyuniverse quickly became a favorite among moms, and like eToys, has been recognized for its outstanding customer service.

Since its inception in 2002, ePregnancy has been a leading online destination dedicated to providing expert information for the nation's expectant parents and has grown to be one of the most popular pregnancy websites. The site offers content about everything from pregnancy to parenting and features weekly pregnancy updates, product reviews, and a robust online community where expectant parents can share their stories and swap information.

The acquisition by Toys"R"Us, Inc. of these three well-established online destinations for parents and families broadens the company's web-based portfolio and further advances its position as THE toy and baby products authority.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
We want you to be fully satisfied with every item that you purchase from us.

If you are not satisfied with an item that you have purchased, you may return the item within 30 days from the order date for a full refund of the purchase price, minus the shipping and handling. You should ship the ...read more
Shipping Info
We ship to 43 states in the United States of America, including P.O. Boxes. We do not ship to APO/FPO addresses, U.S. Territories, Canada or any other countries. eToys is unable to fulfill/ship orders for AL, AZ, CO, LA, MO, OK addresses through Rakuten.com Shopping.

Depending on the item ...read more
Tax Policy
We are legally required to collect sales tax on items shipped to states and localities in which eToys currently does business in a physical location (Nexus).

Customer Service
For assistance please email us at eToys:

support.buy@etoys.com


Telephone: 1.866.271.5857
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