Seller Summary
Feedback
Shipping Info
Returns Policy
Customer Service

Past Generation Toys
Feedback Rating:
Lifetime 18 ratings
 
Feedback Rating Summary (last 12 months)
5 stars (13 ratings)
Positive Neutral Negative Total Ratings
100% 0% 0% 13
Recent Feedback
5 out of 5''Fast service''
Date: 9/27/2014     ListingID: 338278104
5 out of 5''they shipped the item very fast and well. item was as described. no complaints!''
Date: 9/8/2014     ListingID: 354492982
5 out of 5''Didn't ship from Japan came from the United States in MINT condition and super fast thank you !''
Date: 9/2/2014     ListingID: 355029084
5 out of 5''No problems at all. Fast shipping and protected well.''
Date: 8/25/2014     ListingID: 352780196
5 out of 5''Great company. Shipping was faster than advertised. ''
Date: 5/18/2014     ListingID: 330511556
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Seller Description
For almost a decade, Past Generation Toys has been selling online and serving the needs of all our customers. Customer service, by far, is the most important aspect of our business, and we will always be there for you. We sell toys, but taking care of you, the customer, comes first. Any time you need advice, clarification, or any additional information about a product we sell or experience any problem whatsoever, we want to hear from you. We are well aware that we are able to exist because you allow us to. Our primary goal is to ensure that you always feel well taken care every time you shop with us.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Hassle Free Return Policy - Basically, we will refund your purchase for any reason except in the case that an item is opened and it's then decided it's not liked.

If you don't like or want an unopened item we are happy to offer a refund within 30 days after the ship date. Refunds will be ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
Virginia state residents are subject to sales tax.
Customer Service
Tel: 1(877)507-4340
Hours: 9AM to 5PM EST Monday - Friday
Email: sales@pastgenerationtoys.com

Mailing Address:
5810 Kingstowne Center Dr.
Suite 120-246
Alexandria, VA 22315
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