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Returns Policy
Customer Service

BestPriceOptics
Feedback Rating:
Lifetime 95 ratings
 
Feedback Rating Summary (last 12 months)
2.33 stars (3 ratings)
Positive Neutral Negative Total Ratings
80% 4% 16% 3
Recent Feedback
1 out of 5''Product missing parts, spent the better part of 4 weeks waiting for RMA; advised missing part being shipped directly - Nothing.''
Date: 2/8/2014     ListingID: 302774060
1 out of 5''After a week of not receiving anything & tracking number not working, contacted them. told that UPS didn't receive the shipment, they would send another out, I would have it by the end of the week (two weeks of waiting). didn't ship until end of week''
Date: 12/20/2013     ListingID: 81215581
5 out of 5''LOVE THEM!! Had the best personal customer service - very friendly and knowledgeable got my camera in time for my trip! Unfortunately, I lost my camera when a wave hit me. TOTALLY MY FAULT!! WAHHH SO SAD! :...( But Best Price Optics is the BEST!!!''
Date: 10/1/2013     ListingID: 107969564
4 out of 5''Even though it took 2 weeks to process and ship when it clearly states that all items will be processed and shipped within 1 to 2 business days, I am still happy with my purchase. I needed my purchase a week earlier but managed without it. ''
Date: 9/19/2013     ListingID: 83399895
4 out of 5''slow dilvery''
Date: 7/5/2013     ListingID: 217393887
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Seller Description
BestPriceOptics : We specialize in offering quality optical products at great prices. Our products include binoculars, telescopes, digital SLR camera lenses, digital cameras, and accessories. We strive to offer superior customer service with a diverse product assortment.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Rakuten.com Marketplace Guarantee Claim which, covers the first $750 of every purchase...read more
Returns Policy
Customer can initiate a return within 10 days of receipt. Customer can only initiate a return if the product is defective. Customer should contact sales@bestpriceoptics.com for a return authorization number. A customer service representative will respond within 24 hours with a return authoriz ...read more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this order...read more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: +1646.367.6050
Hours: 10:00 AM – 5:00 PM EST, Monday - Friday
Email: sales@bestpriceoptics.com

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