Seller Summary
Shipping Info
Returns Policy
Customer Service

Feedback Rating:
Lifetime 424 ratings
Feedback Rating Summary (last 12 months)
3.2 stars (5 ratings)
Positive Neutral Negative Total Ratings
81% 4% 15% 5
Recent Feedback
5 out of 5''very good.''
Date: 2/26/2015     ListingID: 376090965
1 out of 5''cannot fill an order, worthless as a retailer. wasted of time, they suck''
Date: 1/6/2015     ListingID: 341543329
1 out of 5''Pooooooor communication and response time. Had to wait for RMA number in order to return the phone. It was a BIG hassle because Rakuten and the seller, HeightsDeals, doesn't know what the other is doing. ''
Date: 11/17/2014     ListingID: 340854098
5 out of 5''This was a replacement of a defective item. While I wasn't all that pleased with the extra time and effort required to get it replaced, Heights Deals couldn't have been more accommodating in making sure I ended up happy with my purchase. Thanks again''
Date: 10/14/2014     ListingID: 341543831
4 out of 5''The service by the seller was acceptable. However outside of their control the merchandise was not what was adverised by the manufacturer (Samsung Cell phone). The phone did not have the options listed in the manual for the same product. Will return.''
Date: 10/12/2014     ListingID: 309390856
See all Feedback

Seller Description
HeightsDeals: We have been internet vendors for the last decade. Though our e-commerce business has included electronics, appliances, brand name clothing and jewelry, everything we sell shares a common factor: top-rated merchandise at competitive prices.

Our hope in founding HeightsDeals is to continue this tradition of excellence, exceeding your expectations with our wide range of affordable products.

Our dedication to customer service remains unsurpassed. With a goal of 100% customer satisfaction, we promise to provide rapid response time, speedy shipping, and an open ear to our consumers’ needs.

Our growth and success depend on you and we look forward to developing a solid business relationship.
Marketplace Guarantee Claim
Buyers should receive Marketplace items in the condition that they were listed. We ask buyers to first contact the seller to give them a chance to address any issues. If the seller does not respond or if the issue is not addressed to the customer's satisfaction buyers can rely on our Marketplace Guarantee Claim which, covers the first $750 of every more
Returns Policy
To arrange for a return please contact our return department at 1(888)225-3594. Return products must be authorized by HeightsDeals and insured to prevent loss or damage. We must provide you with a return authorization number for all items you wish to return. No returns will be accepted withou more
Shipping Info
When you order a Marketplace item, sellers ship items within two business days of the completed order. Shipping times for Marketplace items are as follows:
Standard Shipping: 3 to 9 business days
Expedited Shipping: 2 to 6 business days
If you have any questions regarding your Marketplace shipment we ask that you contact the seller directly. The seller's contact information can be found in the order detail located in your My Account or in the email we send to you confirming the purchase of this more
Tax Policy
New York state residents are subject to sales tax.
Customer Service
Tel: 1(888)225-3594
Monday to Thursday 10:00 AM to 5:00 PM
Friday 10:00 AM to 1:30 PM

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